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Automate customer service with an AI chatbot that delivers instant, accurate answers 24/7
Marvyn is an AI chatbot that provides 24/7 support and instantly resolves common customer queries. With AI-powered responses, it increases purchase confidence by answering customer questions such as return and order policies before they buy. It also encourages upsells and cross-sells based on customer specific needs. Marvyn scales effortlessly during busy periods so you don't need more stuff for repetitive support.
- Automate repetitive tasks: FAQs, order and return policies
- Instant 24/7 answers: Customers don’t have to wait, which reduces frustration
- Encourages upsells and cross-sells: Knows what your customers need
- 1-click Shopify integration: Automatically syncs store data
- Customisable interface & chat tracking: Manage design and insights easily
Languages
English
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Reviews (12)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I’ve tried a few chat apps on Shopify, and honestly this one surprised me. Setup was really straightforward and didn’t take much tweaking to get useful answers out of it. It picked up our product info and policies pretty well, so customers started getting accurate replies almost immediately.
What I like most is that it actually feels helpful instead of robotic. It answers common questions, recommends products in a natural way, and saves us a lot of back-and-forth messages especially outside business hours.
We’ve noticed fewer basic support emails and a couple of extra sales coming through chat, which is a nice bonus. For the price (and even the free plan to test), it’s definitely worth trying. Solid app so far.
Marvyn AI offers excellent value for Shopify merchants. It combines automation, human-like responses, and smart escalation in one tool. Since installing it, our support workflow has become more efficient and organized. Highly recommended.
The smart handover feature works really well. Marvyn AI handles common questions on its own and only escalates important or complex conversations when needed. This saves a lot of time and allows our team to focus on higher-value support issues. Very efficient system.
Support
App support provided by Marvyn AI.
Resources
Launched
October 24, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, Online Store, Shopify admin
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View products
Inventory, products, collections
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Edit Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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