Marvyn AI Chatbot & Live Chat
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24/7 AI sales agent with live chat that recommends products, upsells and grows sales.
Marvyn is a highly intelligent AI sales agent for your store. A 24/7 AI assistant that greets shoppers, learns what they need and recommends the right product even in complex catalogs where other chatbots struggle. It upsells and cross-sells, answers product and order questions, tracks orders and hands off to your team when needed. It spots shoppers about to leave, serves a timed offer, captures leads and grows sales in 180+ languages. Easy to switch from Rep AI, Gorgias, Chatty, Tidio or Chizy.
- Handles large, variant-heavy catalogs that other chatbots struggle with
- AI product recommendations and exit-intent offers matched to each shopper
- Upsell & cross-sell: AI agent suggests upgrades and add-ons at the right moment
- Live order tracking: shoppers check status in chat, 24/7, in 180+ languages
- Revise any answer once and the AI agent sticks to your instructions
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Most advanced AI models
- 100 message credits (lifetime)
- Up to 100 products
- Unlimited visitors
- AI sales skills
- Live chat + human handoff
- Custom branding
Starter
$29 / month
+ $0.05 per additional message credit
Features
- Most advanced AI models
- 1,000 message credits / month
- Up to 1,000 products
- Unlimited visitors
- AI sales skills
- Live chat + human handoff
- Custom branding
7-day free trial
Growth
$99 / month
+ $0.05 per additional message credit
Features
- Most advanced AI models
- 4,000 message credits / month
- Up to 10,000 products
- Unlimited visitors
- AI sales skills
- Live chat + human handoff
- Custom branding
7-day free trial
Pro
$199 / month
+ $0.05 per additional message credit
Features
- Most advanced AI models
- 10,000 message credits / month
- Up to 25,000 products
- Unlimited visitors
- AI sales skills
- Live chat + human handoff
- Custom branding
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (15)
Marvin has made a real difference to our store’s customer service and sales. It has already helped generate over 16 orders, while giving customers quick, relevant answers that help them shop with confidence. Being able to train the bot to match our products and customer needs has been especially valuable.
The support team deserves special recognition. They’ve consistently provided fast solutions, helped with customisations and country-specific restrictions, and supported us throughout our journey. Their responsiveness has made the app even more valuable to our business.
We’re very happy with Marvin and highly recommend it to stores looking for a helpful AI assistant backed by a dedicated support team.
Their team is quick to respond and minor product additions requested usually happen in a couple of days. a translation toggle button in the chats will make this a perfect product for businesses with more than one country of operations.
Update: After I followed up, Marvyn's founder responded and fully refunded the extra-credit charges ($47.55) as a goodwill gesture, and clarified that the credits were consumed by proactive AI messages sent to visitors (including returning ones) via the Welcome Message and Exit Intent features I had enabled — with a full log available in the app's Inbox. I appreciate that they owned it and made it right. My original caution still stands for new merchants: understand that these proactive features spend one credit per triggered message per visitor, and review the auto top-up setting carefully before enabling them, especially on higher-traffic stores. With that understood and configured correctly, and given how the team handled this, I'm revising my rating.
Thank you for the updated review and for giving us the opportunity to clarify everything. We really appreciate you taking the time to follow up, and we're glad we were able to resolve the issue for you.
As you mentioned, Welcome Message and Exit Intent are proactive AI features designed to engage visitors and start conversations, and they can be turned ON/OFF at any time. They use one message credit when an AI message is triggered, including for returning visitors. The messages first use the credits included in your monthly plan, so additional credits are only used once the included allowance has been reached.
Extra credit usage can also be turned off at any time, giving full control over whether to allow usage beyond the included monthly allowance. The Inbox keeps a full log of every message sent and the credits it uses, so it's always easy to see where the usage is coming from.
We're happy that we could make things right for you. We'll continue working to make Marvyn as clear and easy to use as possible.
— Marvyn AI Team
I've been using Marvyn AI on my Shopify store and I'm very satisfied. The chatbot is easy to set up, responds quickly to customer questions, and helps visitors find the right products without my intervention. It has improved the shopping experience and saved me a lot of time. I highly recommend it to any Shopify store owner looking for an AI assistant.
Thank you very much for the feedback! We really appreciate the support and we’re glad you’re having a great experience with Marvyn. If you ever need help with anything please don't hesitate to get in touch.
Support
App support provided by Marvyn AI.
Resources
Launched
October 24, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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View customers
Browsing behavior, customer data
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View products
Inventory, products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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View other data
Customer email addresses
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