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Automate customer service with an AI chatbot that delivers instant, accurate answers 24/7
Marvyn is an AI chatbot that provides 24/7 support and instantly resolves common customer queries. With AI-powered responses, it increases purchase confidence by answering customer questions such as return and order policies before they buy. It also encourages upsells and cross-sells based on customer specific needs. Marvyn scales effortlessly during busy periods so you don't need more stuff for repetitive support.
- Automate repetitive tasks: FAQs, order and return policies
- Instant 24/7 answers: Customers don’t have to wait, which reduces frustration
- Encourages upsells and cross-sells: Knows what your customers need
- 1-click Shopify integration: Automatically syncs store data
- Customisable interface & chat tracking: Manage design and insights easily
Languages
English
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Reviews (15)
Marvyn AI combines automation with human-like responses, improving efficiency and customer satisfaction. Seamless escalation to human agents ensures no query is left unanswered. Excellent tool!
I really really like it!! It’s helped me save so much time. It automatically answers to customers for me. Now I only reply to a couple customers per day.
A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.
Thank you so much for your honest feedback. As we are still an early-stage start-up we are constantly looking to improve our product and provide the best experience possible for our users. We care deeply about UX.
The settings reset issue you experienced has been due to a recent update we made to improve the load speed which created some temporary cache issues, but should be fixed by now.
Glad the AI itself is hitting the mark for you. If anything ever feels off, reach out to us directly, we typically respond very fast to any queries. We’ve also replied to your previous email, so please check your spam folder as well.
On the sign-up forms idea, we love this. Please reach out to us at hello@marvyn.co, we would love to hear more details about it.
Cheers,
— Marvyn AI Team
Support
App support provided by Marvyn AI.
Resources
Launched
October 24, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, Online Store, Shopify admin
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View products
Inventory, products, collections
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Edit Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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