Marvyn AI Chatbot & Live Chat
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Automate customer service with an AI chatbot that delivers instant, accurate answers 24/7
Marvyn is an AI chatbot that provides 24/7 support and instantly resolves common customer queries. With AI-powered responses, it increases purchase confidence by answering customer questions such as return and order policies before they buy. It also encourages upsells and cross-sells based on customer specific needs. Marvyn scales effortlessly during busy periods so you don't need more stuff for repetitive support.
- Automate repetitive tasks: FAQs, order and return policies
- Instant 24/7 answers: Customers don’t have to wait, which reduces frustration
- Encourages upsells and cross-sells: Knows what your customers need
- 1-click Shopify integration: Automatically syncs store data
- Customisable interface & chat tracking: Manage design and insights easily
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Real-time messaging
Automated responses
Reviews (15)
This is by far the best AI app we've used so far. It actually trains off of your store and product data, which is a huge deal for us as we sell motor vehicle engines and related parts. I have yet to see any hallucinations because of that and any odd or off behavior is supper easy to correct as there's a super easy to use custom entry section, as well as the option to edit in direct revisions when looking at the chat history.
I also got to talk to George a good bit, awesome guy. If you need anything he is there to help you with it. As I told him I'm thoroughly impressed so far.
Thank you so much for the kind words, it genuinely means a lot. It’s been great speaking with you and I’m really glad Marvyn is working well for such a technical catalogue where accuracy matters. We’ll keep improving the product and we’re always here if you need anything.
It’s a great app, though there’s still plenty of room for improvement. Overall, it stands out compared to other chatbots I’ve tried because of its features and fewer limitations. Communication is smooth, and transactions and feedback are handled efficiently.
Marvyn AI combines automation with human-like responses, improving efficiency and customer satisfaction. Seamless escalation to human agents ensures no query is left unanswered. Excellent tool!
Support
App support provided by Marvyn AI.
Resources
Launched
October 24, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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View customers
Browsing behavior, customer data
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View products
Inventory, products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Online Store pages, theme
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View Shopify admin
Legal policies
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View other data
Customer email addresses
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