Marvyn AI Chatbot & Live Chat
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Reviews (10)
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I've been using Marvyn AI on my Shopify store and I'm very satisfied. The chatbot is easy to set up, responds quickly to customer questions, and helps visitors find the right products without my intervention. It has improved the shopping experience and saved me a lot of time. I highly recommend it to any Shopify store owner looking for an AI assistant.
Thank you very much for the feedback! We really appreciate the support and we’re glad you’re having a great experience with Marvyn. If you ever need help with anything please don't hesitate to get in touch.
This is by far the best AI app we've used so far. It actually trains off of your store and product data, which is a huge deal for us as we sell motor vehicle engines and related parts. I have yet to see any hallucinations because of that and any odd or off behavior is supper easy to correct as there's a super easy to use custom entry section, as well as the option to edit in direct revisions when looking at the chat history.
I also got to talk to George a good bit, awesome guy. If you need anything he is there to help you with it. As I told him I'm thoroughly impressed so far.
Thank you so much for the kind words, it genuinely means a lot. It’s been great speaking with you and I’m really glad Marvyn is working well for such a technical catalogue where accuracy matters. We’ll keep improving the product and we’re always here if you need anything.
It’s a great app, though there’s still plenty of room for improvement. Overall, it stands out compared to other chatbots I’ve tried because of its features and fewer limitations. Communication is smooth, and transactions and feedback are handled efficiently.
Just installed and using it. Every feature works so far. And support is fantastic.
Thank you so much for the review! Really glad to hear everything is working well so far and we’re happy we could help you get set up. If there's anything else please don't hesitate to let us know.
The greatest tool you may use
Tip: deal with it not as an Ai assistant but as a salesman that can raise your conversion rate and invest your time training it
A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.
Thank you so much for your honest feedback. As we are still an early-stage start-up we are constantly looking to improve our product and provide the best experience possible for our users. We care deeply about UX.
The settings reset issue you experienced has been due to a recent update we made to improve the load speed which created some temporary cache issues, but should be fixed by now.
Glad the AI itself is hitting the mark for you. If anything ever feels off, reach out to us directly, we typically respond very fast to any queries. We’ve also replied to your previous email, so please check your spam folder as well.
On the sign-up forms idea, we love this. Please reach out to us at hello@marvyn.co, we would love to hear more details about it.
Cheers,
— Marvyn AI Team
Excellent chatbot!
Really happy with Marvyn! Setup was super easy and now it handles all sorts of customer questions, even the in-depth ones about my product. I gave it some additional context and it's been answering all questions really well. The cross-sell and upsell thing has been the cherry on top - as it recommends customers add more products to their basket for our discounts to trigger. It recommends products based on what people are asking and I got a few extra sales from it already. Doesn't feel pushy which is nice. It will be super helpful during busy times when I can't keep up with everything. Big thanks to George who walked me through the setup. Made it way easier. Would 100% recommend!
