Reviews (14)
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Marvyn AI combines automation with human-like responses, improving efficiency and customer satisfaction. Seamless escalation to human agents ensures no query is left unanswered. Excellent tool!
I really really like it!! It’s helped me save so much time. It automatically answers to customers for me. Now I only reply to a couple customers per day.
A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.
Thank you so much for your honest feedback. As we are still an early-stage start-up we are constantly looking to improve our product and provide the best experience possible for our users. We care deeply about UX.
The settings reset issue you experienced has been due to a recent update we made to improve the load speed which created some temporary cache issues, but should be fixed by now.
Glad the AI itself is hitting the mark for you. If anything ever feels off, reach out to us directly, we typically respond very fast to any queries. We’ve also replied to your previous email, so please check your spam folder as well.
On the sign-up forms idea, we love this. Please reach out to us at hello@marvyn.co, we would love to hear more details about it.
Cheers,
— Marvyn AI Team
I’ve tried a few chat apps on Shopify, and honestly this one surprised me. Setup was really straightforward and didn’t take much tweaking to get useful answers out of it. It picked up our product info and policies pretty well, so customers started getting accurate replies almost immediately.
What I like most is that it actually feels helpful instead of robotic. It answers common questions, recommends products in a natural way, and saves us a lot of back-and-forth messages especially outside business hours.
We’ve noticed fewer basic support emails and a couple of extra sales coming through chat, which is a nice bonus. For the price (and even the free plan to test), it’s definitely worth trying. Solid app so far.
Marvyn AI offers excellent value for Shopify merchants. It combines automation, human-like responses, and smart escalation in one tool. Since installing it, our support workflow has become more efficient and organized. Highly recommended.
The smart handover feature works really well. Marvyn AI handles common questions on its own and only escalates important or complex conversations when needed. This saves a lot of time and allows our team to focus on higher-value support issues. Very efficient system.
What impressed us most about Marvyn AI is how empathetic the responses feel. The chatbot doesn’t sound robotic and responds politely and thoughtfully to customer concerns. It feels closer to human support than most AI tools we’ve tested. A strong solution for improving customer experience.
Setup was quick and straightforward. Marvyn AI integrated smoothly with our Shopify store and started working almost immediately. The dashboard is simple to manage, and the chatbot runs reliably in the background. Great experience so far.
Marvyn AI does a great job recommending relevant products to customers based on their questions. We noticed shoppers were being guided to the right items without needing manual support. This has improved the browsing experience and helped customers make faster decisions. Very useful feature for any Shopify store.
Easy to set up and works well right away. The Marvyn AI answers customer questions clearly and feels natural, not robotic. It’s saved me a lot of time on support and has helped customers find the right products faster. Overall, a solid app that does what it promises.