Mechanic , 158 reviews

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate various tasks, including managing receipts and email flows. It's praised for its versatility, cost-effectiveness, and for replacing multiple other apps. The support team is noted for their quick responses and custom task creation. The community, particularly the Slack channel, is valued for knowledge sharing. Merchants also commend the comprehensive documentation and pricing model based on their Shopify plan. Suitable for both non-coders and developers, it's recognized for its user-friendly experience and efficiency.

June 1, 2022

Useful! Great app tu automate and to integrate with Shopify Flow. Fills-in the needs we have. We neeed to send an email to our customers based on different reasonings and this is possible, thanks to Mechanic. Also we like the ability to tag orders/customers automatically which helps us create flows in Klaviyo. I think we are using 10% of this tool, but we are looking forward to use it more every day. A big thank you also to the team that is always available =)

Wanan Luxury
Italy
About 2 months using the app
May 19, 2023

Matt and the team at Mechanic are a class act. We were having issues on fulfillment and within a few minutes this app was able to help us fix the kink. The customer support is very quick, reliable, and friendly. Highly recommend checking this out!

Adegen
United States
About 1 month using the app
July 27, 2018

This app might as well be called 'sonic screwdriver', it is so versatile and helps us do what we want.

Without this app, we'd have to use a lot of other different apps that don't interact well with each other and have lots of manual steps and workarounds.

With the Mechanic app, we can set up a rule that when X happens we need data Y to be moved to location Z while adding A, B, and C. This lets us fine-tune our workflows on the admin end (saving staff time) and reduce unnecessary delays/steps for our customers (making it easier for them to shop).

For example, we require our customers to create an account to make a purchase, but the name that they enter in the account creation process doesn't automatically populate into the order form, so they have to enter it again. Isaac set up a task for us that lets us have the customer enter their name once and Mechanic auto-populates the name in the other locations.

We also use Isaac's app Locksmith, which has a feature where the customer can enter a unique, single-use passcode (which they get from elsewhere). A Mechanic task allows us to store the passcode in the customer's file in case they lose it.

And we have some reports that need to be in very specific formats for other services we use. Rather than downloading the raw data from Shopify and manipulating it in Excel before uploading to the other service, Isaac was able to work with us to not only get our store to spit out the report already in the correct format, but to upload it to the service as well!

The value we've gotten out of this app will allow our staff to focus on improving the customer experience instead of performing repeated time-consuming tasks. Whenever I reach a roadblock trying to figure out how to get our store to do something, I reach out to Isaac and he's always got a solution!

Csep Path
Canada
About 1 month using the app
August 2, 2022

Very useful and flexible app with a fair and generous pricing policy. It's saved us from doing manual work or installing redundant apps on multiple occasions.

CircuitMess
Croatia
About 1 month using the app
April 9, 2019

Great app and great support from the team. Helped us do all those little things that cannot be done easily in Shopify.

When a task was not on the list the team created one for us in 24 hours. This is a must-have application for all Shopify owners.

Cannot recommend enough.

Kaffeina Group B2B
Australia
About 1 month using the app
May 25, 2020

It's been great to do some minor things without need for a backend. Since we actually have 4 separate Shopify stores, it will probably be inevitable that I eventually connect all our separate instances to a unified backend to ease maintenance overheads, but using Mechanic has saved me some time and priorities to get up and running quickly and to figure out the additional business logic we need.

Help and support was also exceptional. Super friendly and approachable, they have a Slack channel where I've learnt more about how to use the plugin and see others' inquiries and solutions.

Patou
France
About 1 month using the app
Edited September 22, 2022

I am more than impressed with each automation in Mechanic. If there is an automation that is a little beyond your ability, the community and support are there to help you along the way.

Pyramid Display Materials
United Kingdom
About 1 month using the app
June 20, 2023

The Mechanic app is an impressive piece of software. The developers have built a framework on top of Shopify's events that allows for efficient and creative automations. The support team is also amazing, they are quick to respond and always helpful.

Lull
United States
About 1 month using the app
September 15, 2022

This has really opened up a world of possibilities for me as a dev. Any store with an in-house developer or any Plus store that leverages flows should 100% have Mechanic on hand. They have great documentation, amazing support and a phenomenal community too. I've been working on Shopify stores for 5+ years and I've never had a better app support experience.

Faherty Brand
United States
About 1 month using the app
April 26, 2022

A fantastic app, and top-notch support! We use this to automate a few different tasks, including removing tags after x days, and sorting collections for oos product. We also had a request to copy tags to metafields, the team helped us with this, which saved us days of work!

Hobby Games
New Zealand
30 days using the app
Lightward replied April 27, 2022

Awesome! Thanks for the feedback and it's great to see what you've been able to accomplish with Mechanic.