Mechanic

Mechanic

Reviews (166)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automation capabilities, which simplify tasks like order and inventory management. It features a library of pre-built tasks and allows for custom task creation, ideal for those with coding skills. The support team is noted for being responsive and knowledgeable, and there's a helpful community, including a Slack channel, for peer support. This app is valued for enhancing operational efficiency and improving customer experiences through its robust automation and customization options.

November 28, 2018

We used Mechanic to receive notifications of Fulfillment by Amazon (FBA) failure to fulfill (otherwise you have to notice this failure by chance observation). Mechanic had this functionality for other fulfillment services but when I reached out with the request for FBA, Isaac was able to help build us a task in just a few hours and it is now working great. Exactly what we were looking for! Super responsive team - I recommend at least reaching out if you think this app might work for you.

Graston Technique
United States
Almost 6 years using the app
May 28, 2018

Super helpful app that allows you to automate different processes within your store. Incredible support that really is there to help! Thanks Isaac! Highly recommended!

Kingzrsvp
United States
About 5 years using the app
August 28, 2019

Really cool app because it saves us time. Support has been very helpful and quick to reply as well. No complaints :)

Hoselink
Australia
Almost 5 years using the app
August 25, 2018

This app is pretty awesome. I'm a new Shopify user, so as I was developing my first site, I kept running into problems where I could anticipate little things taking forever to do.

I reached out to the developer, Isaac, and he was beyond helpful! As I came up with different things I thought could be beneficial, he custom-coded them and added them to the Mechanic template library for me and others to be able to use.

The subscription price that's based on your Shopify plan is unique in the sense that the number of 'actions' allowed in a month is unlimited for the one flat-rate whereas a lot of other similar apps charge per-action (which becomes SUPER expensive very quickly). As I was exploring other apps, some seemed a little more user-friendly, but much more expensive. And with the support I've gotten from Isaac, this is a no-brainer.

The only thing that I could hope for in the future would be an option for a bit more basic-user-friendliness. While I can completely understand the abilities of Mechanic being awesome for advanced users, those of us who don't know Liquid well enough to hand-code it could benefit from a WYSIWYG interface (where I could select from a dropdown menu 'If is met, do '). This would be more similar to what I understand to be Mechanic's predecessor, ifShop.

Overall, 5 stars on functionality and service!

Bam Fit Nyc
United States
Over 4 years using the app
July 30, 2019

The app is fantastic and the most amazing part is they can create a custom task for you based on your needs. Great support Issac. Love this app

CIOATA - mobila din lemn masiv
Romania
About 4 years using the app
December 9, 2020

This app is AMAZING! I could never go back to using Shopify without it, and I am not a Shopify developer really I just know a little C++ and Python. My company uses Mechanic to automatically print orders, add free gifts to orders as part of promotions, automatically update our iContact mailing lists with Shopify customers... the use cases are endless! And the team at Lightward is soooo helpful, they are quick to respond to requests and always provide ample information and development support. Developers: GET IN THE SLACK CHANNEL! It's awesome how much help you can get and how friendly people are. I was reluctant to do it because I'm clueless when it comes to Liquid, but being in there earlier would have saved me tons of time and they are really really nice to beginners. Just give it a shot, you'll love it!

Kuumba Made Inc.
United States
About 4 years using the app
June 13, 2019

Fantastic tool, lots of pre-built tasks to get you started and if you get a little stuck with customing a task the support from the team is second to none.

Bitgem
Australia
Almost 4 years using the app
May 22, 2020

This is by far the best app on the Shopify App Store. It is so powerful right out of the box and you can customize and build upon for endless possibilities. I am surprised Shopify hasn't acquired this already. This app is the first true developer plugin. I can't say enough good things about it! Give it a try today. I am a very happy customer!!

Delta 9 Cannabis Inc
Canada
Over 3 years using the app
Edited November 6, 2019

Hands down the best app I've used on Shopify. It has drastically increased our team efficiency and has allowed us to automate time-consuming manual tasks. The customer support is also A+. The programmers worked with me to create new tasks and fix any issues that occurred. Normally, this type of support and functionality would cost an arm and a leg. But, the price is reasonable to boot. I would recommend that every store use this app. I'm so happy I found it.

Philadelphia Printworks
United States
Over 3 years using the app
Edited May 15, 2022

Still 5 Star - Still exceptional! We have been using Mechanic to automatically create elaborate Packing Slip and Order Prep Sheet pdf's every time an order comes in - that are emailed to our shop and auto printed. We also use many of the pre-written tasks on a one off basis to perform miscellaneous tasks - with the ability to customize to our specific needs. Not only is Mechanic an extremely powerful, sophisticated & effective automation tool - the company management continues to do everything right (in a world were so many don't)! Strong documentation, outstanding support - and helpful info can be found throughout their site. Top Notch - 100% Thank-you!

Zen Den Candles
Canada
Over 3 years using the app