Reviews (151)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store menus with its extensive customization options, improving both aesthetics and navigation. It features a user-friendly interface, responsive design, and supports multi-language menus. Merchants appreciate the app's performance, noting it does not affect page loading speeds, and praise the responsive customer support, especially for quick issue resolutions.

May 31, 2024

In all my years of using various apps for my Shopify store, I’ve never encountered support that insisted I "write a 5-star review first, THEN we will assist you." I hadn’t even started using the app to provide any review, let alone a 5-star one. I found this attitude appalling. Needless to say, I will be deleting this app and switching to one with better support.

Naturalistic Products
United Kingdom
15 days using the app
HukCommerce Agency replied June 1, 2024

Hi there,

I'm sorry to hear that you had a frustrating experience!

We only request a review after the app is functioning properly. As you know, the desktop menu was working fine before we requested your review.

If you have any more questions, feel free to let us know.

Best regards
Lisa

June 27, 2024

Not worth $0.99 let alone $10/month

Sticker People
United States
7 days using the app
HukCommerce Agency replied July 1, 2024

Hi there,

I'm sorry to hear that you had a frustrating experience!

Can you please let us know what problem you are experiencing with the app? Our support team is happy to assist you.

Give our support team a chance to help -> you won't be disappointed 😊

If you have any more questions, feel free to let us know.

Best regards,
Lisa

January 31, 2024

Not working at all.

TipTop Service 24
Germany
About 3 hours using the app
HukCommerce Agency replied February 2, 2024

Hi there,

I'm sorry to hear that you had a frustrating experience!

We didn't see any actions with our menu from your end, you just installed and then uninstalled it. We are unaware of the problem you encountered, so please let us know, and we will assist you accordingly.

Best Regards
Kien

November 29, 2023

...doesnt do anything

Latch
United States
2 minutes using the app
HukCommerce Agency replied November 30, 2023

Hi there,

I'm sorry to hear that you had a frustrating experience!

We didn't see any actions with our menu from your end, you just installed and then uninstalled it. We are unaware of the problem you encountered, so please let us know, and we will assist you accordingly.

Best Regards
Kien

Edited April 19, 2022

It doesn't work. I have attempted to publish this on my theme many times without success. This is the first app I have been disappointed with. STILL BILLING ME!!!!!!!!!!!!!!!!!

Apparel Warehouse
United Kingdom
5 days using the app
HukCommerce Agency replied March 29, 2022

Hello My Friend

Sorry for this issue, we have replied your email but not sure if you received our email or not, please check your email then let us know.

Best Regards
HukCommerce Support Team

July 15, 2022

Doesn't work..tried to install it..no success. Support didn't answer me either...and its a shame because I spent hours designing the menu

COBE MEDIA
United States
4 days using the app
HukCommerce Agency replied July 15, 2022

Hello My Friend

Sorry for this issue, but we don't see any your feedbacks or emails so please contact us again then we'll check help you.

Best Regards
HukCommerce Support Team

October 17, 2023

L'app è inaffidabile l'assistenza non risponde ai messaggi anche provando con altri canali di messaggistica niente non rispondono, si blocca continuamente ed è impossibile istallarla all'interno del tema, dopo ore di perdita di tempo l'ho disinstallata, aggiungo che avevo approvato il piano mensile di 9,99 quindi a maggior ragione dovevano almeno degnarsi di rispondere ai messaggi.

GIOYAL
Italy
About 6 hours using the app
HukCommerce Agency replied October 18, 2023

Hi there,

Firstly, we sincerely apologize for the inconvenience you had while using our Mega Menu app.
Our support team replied to your ticket at the same time you sent it, but it seems you did not see the response. Could you please check your spam/trunk box of your email again?

Best Regards
Kien

November 9, 2023

worst app ever made!!!!!! don't show on my store after hours of adding a menu...this suks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Don't use them at all, this app is ridiculous. This app is not complete and cant carry out duties as promised. Hate this app, waste my time and energy

DOXTEK
United States
About 1 hour using the app
HukCommerce Agency replied November 11, 2023

Hi there,

I'm so sorry you had a frustrating experience!
Our support team is happy to help resolve these issues.

Give our support team a chance to help -> you won't be disappointed 😊

Best Regards
HukCommerce Support Team

October 20, 2023

Hukify and qikify are the same exact software, posing as two different companies and apps. Their product is absolutely useless and does not integrate with themes well at all. I don't know if anybody actually uses this

Chrono Select
United Kingdom
6 minutes using the app
HukCommerce Agency replied October 22, 2023

Hi there,

I'm so sorry you had a frustrating experience!

Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.

Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 10 mins.

Give our support team a chance to help -> you won't be disappointed 😊

Best Regards
Kien

February 7, 2024

Swapster
United States
5 minutes using the app
HukCommerce Agency replied February 20, 2024

Hello My Friend

Sorry for this issue, but we don't see any your feedbacks or emails so please contact us again then we'll check help you.

Best Regards
HukCommerce Support Team