Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and extensive customization options for creating menus. It's praised for enhancing website navigation and user experience on both desktop and mobile devices. The responsive customer service, particularly from Kien, is also highly commended. The app's multi-language support and fast loading time are additional benefits. Even the free version is feature-rich and well-received by merchants.

January 31, 2024

Not working at all.

TipTop Service 24
Germany
About 3 hours using the app
HukCommerce Agency replied February 2, 2024

Hi there,

I'm sorry to hear that you had a frustrating experience!

We didn't see any actions with our menu from your end, you just installed and then uninstalled it. We are unaware of the problem you encountered, so please let us know, and we will assist you accordingly.

Best Regards
Kien

November 9, 2023

worst app ever made!!!!!! don't show on my store after hours of adding a menu...this suks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Don't use them at all, this app is ridiculous. This app is not complete and cant carry out duties as promised. Hate this app, waste my time and energy

DOXTEK
United States
About 1 hour using the app
HukCommerce Agency replied November 11, 2023

Hi there,

I'm so sorry you had a frustrating experience!
Our support team is happy to help resolve these issues.

Give our support team a chance to help -> you won't be disappointed 😊

Best Regards
HukCommerce Support Team

November 29, 2023

...doesnt do anything

Latch
United States
2 minutes using the app
HukCommerce Agency replied November 30, 2023

Hi there,

I'm sorry to hear that you had a frustrating experience!

We didn't see any actions with our menu from your end, you just installed and then uninstalled it. We are unaware of the problem you encountered, so please let us know, and we will assist you accordingly.

Best Regards
Kien

October 20, 2023

Hukify and qikify are the same exact software, posing as two different companies and apps. Their product is absolutely useless and does not integrate with themes well at all. I don't know if anybody actually uses this

Chrono Select
United Kingdom
6 minutes using the app
HukCommerce Agency replied October 22, 2023

Hi there,

I'm so sorry you had a frustrating experience!

Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.

Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 10 mins.

Give our support team a chance to help -> you won't be disappointed 😊

Best Regards
Kien

October 17, 2023

L'app è inaffidabile l'assistenza non risponde ai messaggi anche provando con altri canali di messaggistica niente non rispondono, si blocca continuamente ed è impossibile istallarla all'interno del tema, dopo ore di perdita di tempo l'ho disinstallata, aggiungo che avevo approvato il piano mensile di 9,99 quindi a maggior ragione dovevano almeno degnarsi di rispondere ai messaggi.

GIOYAL
Italy
About 6 hours using the app
HukCommerce Agency replied October 18, 2023

Hi there,

Firstly, we sincerely apologize for the inconvenience you had while using our Mega Menu app.
Our support team replied to your ticket at the same time you sent it, but it seems you did not see the response. Could you please check your spam/trunk box of your email again?

Best Regards
Kien

Edited April 19, 2022

It doesn't work. I have attempted to publish this on my theme many times without success. This is the first app I have been disappointed with. STILL BILLING ME!!!!!!!!!!!!!!!!!

Apparel Warehouse
United Kingdom
5 days using the app
HukCommerce Agency replied March 29, 2022

Hello My Friend

Sorry for this issue, we have replied your email but not sure if you received our email or not, please check your email then let us know.

Best Regards
HukCommerce Support Team

July 15, 2022

Doesn't work..tried to install it..no success. Support didn't answer me either...and its a shame because I spent hours designing the menu

COBE MEDIA
United States
4 days using the app
HukCommerce Agency replied July 15, 2022

Hello My Friend

Sorry for this issue, but we don't see any your feedbacks or emails so please contact us again then we'll check help you.

Best Regards
HukCommerce Support Team

February 7, 2024

Swapster
United States
5 minutes using the app
HukCommerce Agency replied February 20, 2024

Hello My Friend

Sorry for this issue, but we don't see any your feedbacks or emails so please contact us again then we'll check help you.

Best Regards
HukCommerce Support Team