Related categories

MelodyArc ‑ Order Lookup

Order lookup, tracking, self-service & re-orders in one place

No reviews
Price: Free
Simplified customer tracking page

Key values section

Order History & Order Tracking

Empower customers to track orders, see order history, and cancel orders from one page. Replace multiple apps with MelodyArc.

Simple Re-Orders

Boost revenue with buy again options while customers view their Order History.

One-click Install

Simple to start, simple to use. Add order history, tracking, and re-ordering directly to your Shopify customer accounts in one click.

App details

MelodyArc ‑ Order Lookup

MelodyArc ‑ Order Lookup

Customer order tracking, history, cancellations, and re-ordering. Replace multiple apps with one simple platform.

MelodyArc modernizes and simplifies common customer requests like “where’s my stuff?” with self-service options. Your customers get a better experience. You save time to focus on running your business.

Excellent, technology-driven customer service isn’t just for Fortune 500 companies.

Get Started in Seconds

Skip the long onboarding process. One-click install means you can deploy self-service in seconds. Replace multiple apps and streamline your operations.

  • Easily add order look up and self-service actions directly to your Shopify customer account page
  • App support included for all plans and users

Informed and Up-to-Date Customers

Give customers easy access to track and view orders. It’s a win-win: modern convenience for your customers while reducing basic requests to your customer support team.

  • The Order History view displays customer order tracking and history in one, convenient spot
  • Order Detail Pages show more context for active and past orders
  • Standardized tracking statuses across carriers provide a consistent customer experience

Encourage Repeat Shopping

Capture additional revenue from engaged customers with easy re-ordering.

  • Convenient “buy again” button makes re-ordering frictionless for customers
  • Increase organic search by directing customers to your site instead of a carrier’s site

Enable In-Policy Cancellations

Most cancellations happen immediately after an order is placed. Sync your cancellation policy and enable customers to self-serve these requests. Reduce manual work for your support team and logistics provider.

  • Cancellation option will only appear according to the policies you set
  • Turn cancellations on or off at any time

Provide a Branded Experience

Carry your brand look and feel throughout the self-service experience.

  • Customize the Order History view with your brand colors
  • Curate font style, size, and color to draw customers to important information

...Plus More Features

  • Unlimited users
  • Optimized for desktop & mobile
  • Email support for all users
  • Online Store 2.0 themes compatible
  • Supported countries: United States and Canada

Launch date

MelodyArc ‑ Order Lookup

MelodyArc ‑ Order Lookup

Customer order tracking, history, cancellations, and re-ordering. Replace multiple apps with one simple platform.

MelodyArc modernizes and simplifies common customer requests like “where’s my stuff?” with self-service options. Your customers get a better experience. You save time to focus on running your business.

Excellent, technology-driven customer service isn’t just for Fortune 500 companies.

Get Started in Seconds

Skip the long onboarding process. One-click install means you can deploy self-service in seconds. Replace multiple apps and streamline your operations.

  • Easily add order look up and self-service actions directly to your Shopify customer account page
  • App support included for all plans and users

Informed and Up-to-Date Customers

Give customers easy access to track and view orders. It’s a win-win: modern convenience for your customers while reducing basic requests to your customer support team.

  • The Order History view displays customer order tracking and history in one, convenient spot
  • Order Detail Pages show more context for active and past orders
  • Standardized tracking statuses across carriers provide a consistent customer experience

Encourage Repeat Shopping

Capture additional revenue from engaged customers with easy re-ordering.

  • Convenient “buy again” button makes re-ordering frictionless for customers
  • Increase organic search by directing customers to your site instead of a carrier’s site

Enable In-Policy Cancellations

Most cancellations happen immediately after an order is placed. Sync your cancellation policy and enable customers to self-serve these requests. Reduce manual work for your support team and logistics provider.

  • Cancellation option will only appear according to the policies you set
  • Turn cancellations on or off at any time

Provide a Branded Experience

Carry your brand look and feel throughout the self-service experience.

  • Customize the Order History view with your brand colors
  • Curate font style, size, and color to draw customers to important information

...Plus More Features

  • Unlimited users
  • Optimized for desktop & mobile
  • Email support for all users
  • Online Store 2.0 themes compatible
  • Supported countries: United States and Canada

Launch date

Reviews

0.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

No reviews yet

Apps similar to MelodyArc ‑ Order Lookup

  • PayPal Tracking Sync TrackiPal

    PayPal Tracking Sync TrackiPal

    Auto-sync PayPal tracking for orders, reduce PayPal disputes.

    5.0 of 5 stars(130reviews)
    7-day free trial
  • Automizely Product Reviews App

    Automizely Product Reviews App

    Ali Reviews Importer, Photo Review Email, Customer Review, UGC

    4.9 of 5 stars(2803reviews)
    Free
  • Theme Kit Access

    Theme Kit Access

    Easily manage access to your theme

    5.0 of 5 stars(1review)
    Free
  • Metafields Guru

    Metafields Guru

    Browser extension | Metafield sets | Bulk editor,import/export

    5.0 of 5 stars(201reviews)
    Free plan available