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Boost sales with highly targeted campaigns across Email, SMS, WhatsApp, Web Push, and Popups
Mergn is a Shopify customer retention platform that helps you deeply understand your customers and turn insights into action. Capture real-time behavioral data, build precise customer segments, and run personalized campaigns that engage the right audience at the right time. Automate multi-channel journeys, track performance with detailed analytics, and optimize every step of the customer lifecycle to increase retention, drive repeat purchases, and build long-term loyalty.
- Create hyper-targeted segments in seconds using our drag-and-drop builder.
- Run campaigns across 5 channels: Email, SMS, WhatsApp, Web Push & Popups
- Automate journeys for second, third, repeat, and churned customers.
- Track campaign and journey performance with real-time analytics.
- Custom Integrations to help you accomplish more.
Languages
English
Works with
Categories
Reviews (9)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve been using Mergn for a while now. And the positives are noteworthy. We use it to track campaigns, consumer journeys, and KPIs, and it’s been a game-changer for customer retention and retargeting. The platform’s insights let us constantly optimize our initiatives, ensuring exceptional engagement. Beyond the tool itself, the support team is outstanding, always available, quick, and professional. Highly recommend Mergn for any team looking to level up their CRM and customer experience!
It's Ammar from Jenpharm, and our customer engagement and retention have been really great after using Mergn. The best thing I like about this platform is its multiple channels' accessibility. Awesome tool if you really care about customer experience.
We’ve been using Mergn as part of our customer retention strategy, and it has proven to be a reliable and effective tool. It helps us improve repeat purchases and maintain consistency across our customer engagement efforts. Mergn makes it easy to engage customers through automated flows and has added real value to our retention strategy. We see it as a strong solution for brands looking to build long-term customer relationships.
Support
App support provided by Mergn.
Resources
Launched
August 15, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics
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View customers
Browsing behavior
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Edit products
Products, publications of products on sales channels, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order details
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Edit discounts
Discount codes and promotions
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Edit store analytics
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