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Drive Incredible Retention via Email, WhatsApp, SMS, Push Notification & Popups
Mergn helps Shopify merchants boost retention and drive repeat purchases through journeys and multi-channel campaigns, engaging customers at the right moments. Its strength is active engagement, letting brands run personalized journeys across email, SMS, WhatsApp, and push notifications to build habits and encourage reorders. Mergn provides detailed analytics for journeys and campaigns, while behavioral and website insights inform campaigns, turning interactions into meaningful actions.
- Customer Segmentation: Drag‑and‑drop to group customers by behavior & purchases.
- Targeted Campaigns: Launch one‑off, recurring, or behavior-driven campaigns.
- Automated Journeys: Personalized flows with incentives and smart reminders.
- Real-Time Analytics & Reporting: Track conversions, ROI, revenue, & performance.
- Seamless custom integrations to unlock more possibilities.
Languages
English
Works with
Categories
Campaign types
- Email campaigns
- SMS campaigns
- Push notifications
- Newsletters
- Pop-ups
- Discounts
- Rewards
- Promotions
- Cart emails
- Checkout emails
- Exit intent
- Abandoned cart
- Browse abandonment
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Product recommendations
- Drip campaigns
- Subscriptions
- Product reviews
- Custom campaigns
Managing campaigns
Reviews (22)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We've had a great experience with Mergn so far. What stands out most is how responsive and supportive the team has been throughout the process. They’re always open to feedback and proactive in helping us make the most of the platform.
Since implementing the app, we've seen stronger customer engagement and a positive impact on our overall conversion performance. The platform is intuitive, reliable, and clearly built with the user in mind. It's refreshing to work with a team that is genuinely invested in their customers' success.
Mergn has been genuinely helpful for improving our retention workflows and customer journeys. The best part honestly has been the team and their eagerness to truly understand problems and what we want and solve them quickly. They are responsive, proactive, and constantly improving the platform based on real feedback. The integration process was smooth, and overall execution has become much more efficient for us.
Mergn has proven to be a valuable partner for us. The team is genuinely customer‑centric, highly responsive, and consistently enthusiastic about helping us unlock better outcomes. Since adopting the app, we’ve observed noticeable improvements in conversion performance and richer engagement touchpoints, which have translated into higher customer retention. A thoughtful, well‑built solution backed by a team that truly cares.
Support
App support provided by Mergn.
Resources
Launched
August 15, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics
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View customers
Browsing behavior
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Edit products
Products, publications of products on sales channels, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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