Reviews (16)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 23, 2026

We’ve been using Mergn for a while now. And the positives are noteworthy. We use it to track campaigns, consumer journeys, and KPIs, and it’s been a game-changer for customer retention and retargeting. The platform’s insights let us constantly optimize our initiatives, ensuring exceptional engagement. Beyond the tool itself, the support team is outstanding, always available, quick, and professional. Highly recommend Mergn for any team looking to level up their CRM and customer experience!

Highfy.pk
Pakistan
Over 1 year using the app
January 13, 2026

It's Ammar from Jenpharm, and our customer engagement and retention have been really great after using Mergn. The best thing I like about this platform is its multiple channels' accessibility. Awesome tool if you really care about customer experience.

Jenpharm
Pakistan
About 1 year using the app
January 13, 2026

We’ve been using Mergn as part of our customer retention strategy, and it has proven to be a reliable and effective tool. It helps us improve repeat purchases and maintain consistency across our customer engagement efforts. Mergn makes it easy to engage customers through automated flows and has added real value to our retention strategy. We see it as a strong solution for brands looking to build long-term customer relationships.

Scents N Stories
Pakistan
About 1 year using the app
February 17, 2026

Mergn has become a cornerstone of our customer retention efforts, delivering tangible results and enhancing our overall strategy. Its automated flows enable us to engage customers seamlessly, driving repeat purchases and strengthening relationships. We're impressed with Mergn's reliability and effectiveness, making it an ideal solution for brands focused on long-term growth.

Shahzeb Saeed
Pakistan
9 months using the app
February 11, 2026

Mergn has significantly improved how we engage with our customers. The integration is seamless, and the ability to use customer and order data for personalized email and WhatsApp campaigns has made our marketing more effective and efficient.

It’s simple to use, powerful, and has helped us drive better engagement and retention.

Pierre Cardin Pakistan
Pakistan
7 months using the app
February 6, 2026

Mergn has been a great addition to our customer retention strategy. Its multi-channel capabilities and automated flows make customer engagement easy and consistent. We’ve seen a noticeable improvement in repeat purchases, and the platform has added real value to our overall customer experience.

The Perfume Club Pakistan
Pakistan
5 months using the app
February 12, 2026

Mergn has been a great addition to Birdsoles. The funnels and WhatsApp marketing flows have helped us stay connected with customers and increase repeat sales. It’s simple to use, well integrated with Shopify, and has made retention marketing much more structured and effective.

Birdsoles
Pakistan
4 months using the app
January 23, 2026

We’ve had a good experience using Mergn for customer engagement and retention at Oneskin. The platform is easy to use and helps us stay connected with customers beyond the purchase. A solid tool for Shopify brands focused on long-term retention.

oneskin
Pakistan
5 months using the app
January 23, 2026

We use Mergn for our e-commerce store, Fadano, and it’s been working really well for us. The software is easy to use and helps us manage customers, orders, and follow-ups without any hassle. It’s made our day-to-day operations more organized and saves us a lot of time. Everything feels smooth and straightforward, which is exactly what we need. Overall, Mergn has been a great fit for our store and we’re very happy with it.

Fadano
Pakistan
4 months using the app
February 2, 2026

We’ve been working with Mergn for our campaigns and automated customer journeys, and the experience has been great. The team is highly knowledgeable and truly knows what they’re doing, especially Nauman Sikander Mirza, whose support has been exceptional. Their platform has helped us improve customer retention, which has directly impacted our revenue in a positive way.

The Divine Beauty
Pakistan
3 months using the app