Message Mate Texting Platform

Message Mate Texting Platform

Pricing
$25/month. Free trial available.
Rating
5.0 (6)

Two way messaging with customers. Texting is the preferred way to provide amazing customer support.

We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.

We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store. more
  • Text from your business number (or get a number from us)
  • Auto replies, CSAT scores, and review requests
  • Compliance engine to ensure you're texting only customers who are interested

Languages

English

Works with

  • Checkout
  • Shopify Flow
  • Facebook Messenger
  • Freshdesk
  • Gorgias
  • HelpScout
  • Slack
  • Zendesk

Categories

Pricing

Choose the plan that best fits your business.

Shopify Special

$25 / month

or $250/year and save 17%

Features

  • 1 number
  • 200 customer conversations/mon (unlimited messages/conversation)
  • Texting widget
  • 3 auto replies
  • 12 templates
  • Messenger integration

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (6)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 26, 2018

Customers want quick answers and instead of taking lengthy phone calls we use this app and messaging makes it easy to boost sales and assure your customers you are always there.
Excellent app 10 stars

VitaminQuick
United States
5 months using the app
May 12, 2017

One of my favorite Shopify apps! It's super easy to set up and use. My customers love having the option to text us. It's faster then email, chat or voice. I never miss an opportunity to connect with my customers. This app is a must for any ecommerce business.

Orglamix
United States
7 months using the app
May 3, 2017

An extremely helpful app for any e-commerce! I love having this service as an option for our customers to contact us, rather than email or voice. Text messages can be routed to your cell, or we can respond to to the text via email. This way I never miss an opportunity to connect with my customers. A must for any online business on the go!

Zen Threads
United States
About 1 year using the app

Support

App support provided by OwnerListens Inc.

Developer

OwnerListens Inc

771 18th ave, Menlo Park, CA, 94025, US

Launched

January 5, 2016

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