Message Mate is an elegant widget that makes it easy for customers to text you with one click!

Texting is the best way to scale customer support, cultivate happy customers, & build a highly engaged list

All this without creating an unreasonable and expensive load on your operations like phones or live chat do

What You Get

• Text enable your existing business number, or a new virtual number customers can text
• Texts are forwarded to your helpdesk, email, cellphone, and a web dashboard
• Ultimate convenience. Reply from anywhere by simply texting back. Waste less time on long emails or chats
• Incoming texts can be sent to multiple people or connected to helpdesks such as Zendesk, Desk.com, etc.
• Auto replies for off hours
• Templates for common questions

There's More

• Follow on review & social requests. Automatically ask happy customers for reviews or FB/IG follows
• IMAGE Support (optional). Contact us and we'll set you up with an image supported number if you need one
• Integration with Facebook Messenger (optional). Reply to Messenger without having to be in FB Messenger/Pages
• Widget’s colors and text are customizable to match your site
• Support from developers who love customer service
• Set up your widget in 37 seconds
• NEW! Text marketing lists. Build a texting list for your VIP customers. We handle legal opt in and out.

Main Benefits

• Reduce load of customer service calls/emails/live chat - whether you're solo or a team of 100s, texting will make you more efficient
• Unlike live chat, you get the customer's direct contact info even when your team is not online to reply
• Handle service faster with less hassle - text responses are shorter and take much less time than emails. Use our templates for even faster results
• Maximize revenues from existing store traffic. Get those on the fence shoppers to reach out
• Insanely high customer satisfaction - Customers rave about stores that text with them
• More great reviews - Use our automated workflow to ask happy customers to write a review or follow you on social media
• Build a text marketing list and send offers that actually get read. Don't you read all your texts?
• Texting creates an authentic connection. Email, calls, live chat, or lord help us, contact forms, are annoying. Texts create a positive energy around your brand

Great brands like the SF 49ers & Man Crates text with us. How about yours?

Integrates with