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Marketing, Sales, and Payments platform for modern businesses across WhatsApp, SMS, Email, and more.
Bird CRM makes communicating with businesses as easy as talking to a friend. Send personalized marketing campaigns on preferred channels like WhatsApp, significantly increasing engagement. Coordinate outreach with Shopify activities to build a true omni-channel engagement experience. Launch intelligent chatbots in minutes to reduce the support burden on your team. Handoff to agents when necessary and communicate directly with customers from a shared inbox, no matter what channel they're using.
- Broadcast marketing - Send blasts to target audiences on popular chat channels.
- Support chatbots - Answer FAQs and design custom chat flows without a developer.
- Abandoned cart - Re-engage users that have left products in their cart.
- Order tracking - Notify users about important order and shipping updates.
- Conversational commerce - Deliver a 1st class shopping experience within chat.
- Highlights
- Works with the latest themes
All features
Campaign types
- Email campaigns
- SMS campaigns
- Newsletters
- Pop-ups
- Forms
- Discounts
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Abandoned cart
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Product recommendations
- Drip campaigns
- Subscriptions
- Surveys
- Custom campaigns
Managing campaigns
- Editor tool
- Templates
- AI generation
- Translation
- Localization
- Custom code
- Custom fonts
- Import and export
- Email domains
- Consent collection
- Email capture list
- SMS capture list
- Triggers and rules
- Automations
- Targeting
- Geolocation
- Segmentation
- Tagging
- Tracking
- Reporting
- Insights and tips
- Analytics
- A/B testing
- APIs and webhooks
Campaign types
Managing campaigns
Pricing
External charges may be billed by Bird separately from your Shopify invoice. Learn more
Free
Free to install
Additional fees depending on channel usage and volume
All charges are billed in USD. See all pricing options
Reviews (2)
I've been trying to connect to my shop for several days, but it’s still not working. The technical team hasn’t resolved the issue yet.
Hi,
Thank you for your feedback. It's very unfortunate that you had to endure this inconvenience. The issue was related to using the same store in different workspaces, which is not supported by design. We're happy to share that the issue has been resolved, and the app is installed successfully.
If you have any further questions or feedback, please don’t hesitate to contact our team. We’re here to help!
Best regards,
Nayan Banothu
Principal Product Manager, Bird
Terrible Support and app doesnt work. The app is not compatible with Shopify as stated you need to setup rules which is not stated before you setup, and the setup is extremely complicated. Complete waste of time. Connected everything and deleted again and got nothing to work. Reached out to support and then advised rules need to be setup etc. Also had a call setup which the guy cancelled without asking me and advised he cant help me. Worst app experience I have ever had. And must say this platform looked super cool.
Support
Bird can answer any questions you have about Bird: Email, SMS, WhatsApp.
Resources
Launched
August 22, 2023
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