Bird: Email, SMS, WhatsApp

Bird: Email, SMS, WhatsApp

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
2.7 (3)
Developer
Bird

Marketing, Sales, and Payments platform for modern businesses across WhatsApp, SMS, Email, and more.

Bird CRM makes communicating with businesses as easy as talking to a friend. Send personalized marketing campaigns on preferred channels like WhatsApp, significantly increasing engagement. Coordinate outreach with Shopify activities to build a true omni-channel engagement experience. Launch intelligent chatbots in minutes to reduce the support burden on your team. Handoff to agents when necessary and communicate directly with customers from a shared inbox, no matter what channel they're using.

Bird CRM makes communicating with businesses as easy as talking to a friend. Send personalized marketing campaigns on preferred channels like WhatsApp, significantly increasing engagement. Coordinate outreach with Shopify activities to build a true omni-channel engagement experience. Launch intelligent chatbots in minutes to reduce the support burden on your team. Handoff to agents when necessary and communicate directly with customers from a shared inbox, no matter what channel they're using. more
  • Broadcast marketing - Send blasts to target audiences on popular chat channels.
  • Support chatbots - Answer FAQs and design custom chat flows without a developer.
  • Abandoned cart - Re-engage users that have left products in their cart.
  • Order tracking - Notify users about important order and shipping updates.
  • Conversational commerce - Deliver a 1st class shopping experience within chat.
Highlights
Works with the latest themes

Languages

English

Works with

Checkout

Pricing

External charges may be billed by Bird separately from your Shopify invoice. Learn more

Free

Free to install

Additional fees depending on channel usage and volume

All charges are billed in USD. See all pricing options

Reviews (3)

Overall rating
2.7
Counts per rating level
  • 33% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 33% of ratings are 2 stars
  • 33% of ratings are 1 stars
November 18, 2024

Awesome support & features, packed with unlimited tools. this is a must to get for any business owner as mainly you are capable to run AI staff on autopilot with few setups , i have been using it since 2023 and the abandoned cart feature increased our revenue by 44%!!

in the beginning of our journey with bird it sure does seems overwhelming but once we knew the basics and mapped out our effective journeys.
it saves our business from the overly costs agencies

BAMI | بامي
Saudi Arabia
About 1 year using the app
October 2, 2024

I've been trying to connect to my shop for several days, but it’s still not working. The technical team hasn’t resolved the issue yet.

HHC VAPES
Germany
12 days using the app
Bird replied October 25, 2024

Hi,

Thank you for your feedback. It's very unfortunate that you had to endure this inconvenience. The issue was related to using the same store in different workspaces, which is not supported by design. We're happy to share that the issue has been resolved, and the app is installed successfully.

If you have any further questions or feedback, please don’t hesitate to contact our team. We’re here to help!

Best regards,
Nayan Banothu
Principal Product Manager, Bird

October 11, 2024

Terrible Support and app doesnt work. The app is not compatible with Shopify as stated you need to setup rules which is not stated before you setup, and the setup is extremely complicated. Complete waste of time. Connected everything and deleted again and got nothing to work. Reached out to support and then advised rules need to be setup etc. Also had a call setup which the guy cancelled without asking me and advised he cant help me. Worst app experience I have ever had. And must say this platform looked super cool.

Octafield
South Africa
4 days using the app

Support

App support provided by Bird: Email, SMS, WhatsApp.

Developer

Bird

Keizersgracht 268, Amsterdam, 1016 EV, NL

Launched

August 22, 2023

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