Reviews (2)

Overall rating
1.1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 50% of ratings are 2 stars
  • 50% of ratings are 1 stars
April 23, 2026

The service offered here is extremely poor. You spend weeks begging for a ticket to be attended to. They don't mind copying and pasting the same response "I don't know, I'll escalate"

Thee worst experience getting anything to work and the support people if they even exist, simply have no customer centric attitude.

Vicetech Merchants
South Africa
4 months using the app
October 2, 2024

I've been trying to connect to my shop for several days, but it’s still not working. The technical team hasn’t resolved the issue yet.

HHC VAPES
Germany
5 days using the app
Bird replied October 25, 2024

Hi,

Thank you for your feedback. It's very unfortunate that you had to endure this inconvenience. The issue was related to using the same store in different workspaces, which is not supported by design. We're happy to share that the issue has been resolved, and the app is installed successfully.

If you have any further questions or feedback, please don’t hesitate to contact our team. We’re here to help!

Best regards,
Nayan Banothu
Principal Product Manager, Bird