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AI chat widget that helps customers find products through natural conversation.
Milly Chat understands what customers want—not just keywords. Ask "gift for my dad who loves hiking" and get relevant recommendations with explanations. Your product catalog syncs automatically. Add FAQs and policies to the Knowledge Base for instant answers. Capture emails with coupons that auto-apply at checkout. Set conditional rules to target by page or intent. Four widget formats — chat, search, slideout, banner. Built-in A/B testing with conversion attribution. Go live in minutes.
- AI product recommendations from natural conversation
- Lead capture with email + auto-applied coupons
- Knowledge Base for FAQs, policies, and merchant content
- Built-in A/B testing with conversion attribution
- Conversation replay + analytics with query insights
Languages
English
Categories
Real-time messaging
Automated responses
Customization
Pricing
Starter
$39 / month
Includes 100 AI chats/month. Then $5.00 per additional 100 chats.
Features
- AI product discovery via natural chat
- All 4 widget formats
- Hybrid search (semantic + keyword)
- In-chat add to cart + sticky ATC
- Knowledge base for FAQs & policies
- Conversation replay + analytics
- A/B testing with rollout control
- Multilingual conversations
7-day free trial
Essentials
$99 / month
Includes 1,000 AI chats/month. Then $4.50 per additional 100 chats.
Features
- Includes all Starter features
- Lead capture with email + coupons
- Brand Voice + Brand Dictionary
- Knowledge base: PDF + Markdown upload
- Curated Collection scoping
- Conditional rules (up to 3)
- Custom webhook for lead routing
- Performance, gaps & weekly insights
7-day free trial
Core
$599 / month
Includes 10,000 AI chats/month. Then $4.00 per additional 100 chats.
Features
- Includes all Essentials features
- CRM: Maestra, Klaviyo, HubSpot, Zendesk
- Route leads by AI intent
- Proactive engagement (time/scroll/exit)
- Social proof badges from sales data
- Curated Responses + Quizzes
- URL sync + unlimited replay history
- Remove "Powered by Milly Chat"
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Viet Le.
Resources
Launched
May 29, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, discounts, Online Store
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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View Online Store
Metaobjects
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