Mintry AI Support & Disputes

Mintry AI Support & Disputes

Pricing
From $29/month. Free trial available.
Rating
0.0 (0 Reviews)

AI helpdesk for faster replies, refund reviews, and dispute evidence.

Mintry connects to your store and turns customer support into one AI-assisted inbox. It helps draft replies with order and tracking context, review refund requests, and prepare dispute evidence for PayPal and Shopify Payments. Use approval-based workflows, team access, and multi-store support on higher plans.

Mintry connects to your store and turns customer support into one AI-assisted inbox. It helps draft replies with order and tracking context, review refund requests, and prepare dispute evidence for PayPal and Shopify Payments. Use approval-based workflows, team access, and multi-store support on higher plans. more
  • AI reply suggestions with order and tracking context
  • Manage support, refunds, and disputes from one inbox
  • Review refund requests with smart approval workflows
  • Prepare PayPal and Shopify Payments dispute evidence
  • Multi-store support, team access, and approval-based automation

Languages

German and English

Works with

  • 17track
  • Airwallex
  • PayPal

Pricing

Starter

$29 / month

or $290/year and save 17%

Features

  • AI reply suggestions
  • Order and tracking context
  • PayPal evidence preparation

14-day free trial

Pro

$39 / month

or $390/year and save 17%

Features

  • Auto-Pilot with approval
  • Smart refund suggestions
  • Shopify Payments Early Access

14-day free trial

Business

$79 / month

or $790/year and save 17%

Features

  • Up to 3 stores
  • Airwallex dispute evidence
  • Team activity and advanced rules

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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Support

App support provided by STARTUPUNIVERSE LIMITED.

Developer

STARTUPUNIVERSE LIMITED

RM 1911A, UNIT F, 19/F, GOLDEN BEAR CENTRE, Tsuen Wan, NT, 000000, HK

Launched

June 9, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, gift cards, Shopify Payments, Shopify admin

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    Order fulfillments, all order history, merchant managed fulfillment

  • Edit gift cards

    Gift cards

  • Edit Shopify Payments

    Shopify Payments disputes

  • Edit Shopify admin

    Files

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