Mintry AI Support & Disputes

Pricing: From $33/month
Rating: 0.0 (0 Reviews)
Developer: STARTUPUNIVERSE LIMITED

Mintry answers your customer emails for you and handles PayPal and Klarna cases with evidence.

Mintry connects to your support inbox and answers customer emails with real order and tracking data, in your store's tone. When a customer asks for money back, Mintry first offers a partial refund or store credit based on the rules you set in onboarding, so more of the sale stays with you. Open PayPal, Klarna (via Airwallex) and Airwallex cases get documented replies. Tracking numbers are sent to PayPal automatically. The app interface is in German.

Answers support emails automatically with order and tracking details
Offers partial refunds or store credit first, based on your own rules
Handles PayPal, Klarna and Airwallex cases with documented replies
Sends tracking numbers to PayPal automatically
Adds a tracking page and contact form in your store's design in one click

Languages

German

This app is not translated into English

Works with

17track
Airwallex
Klarna
PayPal

Pricing

Choose the plan that best fits your business.

Starter

$33 / month

or $330/year and save 17%

Features

Up to 300 orders a month
All features included
Replies, offers and dispute handling

Growth

$77 / month

or $770/year and save 17%

Features

Up to 1,500 orders a month
All features included
Replies, offers and dispute handling

Pro

$167 / month

or $1,670/year and save 17%

Features

Unlimited orders
All features included
Replies, offers and dispute handling

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

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All reviews

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Support

App support provided by STARTUPUNIVERSE LIMITED.

Resources

Developer

STARTUPUNIVERSE LIMITED

Website

50 Stanley Street, Suite C, Level 7, World Trust Tower, Central, HK, 000000, HK

Launched

June 9, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, gift cards, Shopify Payments, Online Store, Shopify admin

View customers

Customer data
View products

Products, collections
Edit orders

Order fulfillments, all order history, merchant managed fulfillment
Edit gift cards

Gift cards
Edit Shopify Payments

Shopify Payments dispute evidences, Shopify Payments disputes
Edit Online Store

Online Store page content on a path controlled by the app
Edit Shopify admin

Files
Edit other data

Online Store navigation