Quiet Penguin: Missing Orders

Know the moment a paid order fails to reach Starshipit, before your customer asks where it is.

When Starshipit misses a Shopify order, nothing tells you. The order sits unshipped until your customer gets in touch. Missing Orders checks every paid order that needs shipping against Starshipit every 15 minutes. If one still hasn't arrived after your grace period, you get one clear email naming the order and how to bring it in. It follows your own import rules, double-checks before it speaks, and stays silent when unsure, so every alert is worth reading. It never changes an order.

• Email alert when a paid order hasn't reached Starshipit after your grace period
• Follows your import rules: locations, pickup, local delivery and ignored tags
• Double-checks each order before alerting, and stays silent when unsure
• Weekly all-clear email: how many orders were checked, and that they arrived
• Read-only and private: never changes orders or stores customer details