Havent used the support but based on the product I am assuming it is unbelievable. This app is amazing, I won't be using anything else, it is really cool, has heaps of modification options. I just have to make sure I don't get carried away. I have enabled the free options for now. Check it out https://fashion-favourites.com/ - I am using the facebook messenger for live chat or message chat, pop up for special offers, and promo for the items on sale. Colours and styles can be modified in the free version, though the paid subscription has heaps of extra cool things that I can't wait to play with. Have fun, you will love it.