Monk Free Gift+Checkout Upsell

Monk Free Gift+Checkout Upsell

Reviews (479)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    456
  • 2% of ratings are 4 stars
    10
  • 1% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting Average Order Value (AOV) and sales through features like targeted product recommendations, cart progress bars, and incentives based on cart values. It's praised for its all-in-one platform functionality, cost-effectiveness, and ease of configuration. The integration process is seamless, and the customer support team, including individuals like Jay, Ravish, and Ananya, is noted for their prompt and personalized assistance, enhancing the merchant and customer experience.

February 21, 2023

Had high hopes for this app. Their tech support was very responsive and they attempted to be as helpful as possible. They get an A+ for customer engagement. Unfortunately, I experienced limitations and glitches with the app that ended it's usefulness. During our use of the app our conversions were severely impacted - partly because we didn't realize it had shut off the ability to enter discounts. Talked to their tech support about it and they helped solve, but conversions continued to be very poor. Maybe it wasn't the app or maybe it was, but after uninstalling the app our conversions returned to normal. This app seems to be headed in the right direction but right now it seems like they need to refine it some more. This app might work for your setup but I would not recommend it at this time.

Blue Ridge Overland Gear
United States
15 days using the app
Monk Commerce replied February 22, 2023

Update(Sept 2024): There was a bug in the app that caused this discount issue and was fixed in March 2023

Edited November 25, 2022

quick install, does what i needed it to do. Very fast chat support. i wish it were easier to change the text regarding the offer that the customer sees, but they were able to get it changed for me quickly. did not actually work with other shopify discounts. would either let the customer use an automatic discount, or get a free product, but not both. disaster. not user friendly.

Flytanium
United States
About 1 hour using the app
Monk Commerce replied November 25, 2022

Update(Sept 2024) - 1. The app now supports an in-app drag and drop editor to customize all texts & designs.
2. To combine Monk's discounts with a Shopify discount, stores have to enable the 'product discount' combinations option in their Shopify 'Discounts' setting.

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