Moose: LiveChat, FAQ Helpdesk
- Pricing
-
Price: Free
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (62)
- Developer
- MOOSE INNOVATIONS INC.
Featured images gallery
Omnichannel support: Live Chat, Helpdesk, Whatsapp button, FAQ page, FAQ Order tracking widget
All-in-one customer support solution: Livechat, Ticket Helpdesk, WhatsApp button, FAQ page, FAQ widget, Order tracking widget, and more! Ensure you never miss a message and deliver rapid resolutions across multiple channels. Empower your customers with 24/7 self-service options through intuitive FAQ page and self-service widget. All setup in 5 minutes. Support customer easier, better, faster with MooseDesk!
- Omnichannel: Live chat, Ticket Helpdesk, Whatsapp button,...
- FAQ Builder: Pre-built FAQ & Contact Us template. 1-click set-up
- Branded self-service: FAQ in widget, Order tracking, ...
- Order management: Order status, date & time, paid amount, manage returns
- 24/7 support availability: Round-the-clock service even in different time zones
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Reviews (62)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.
Hi Terry,
Thank you so much for your kind words and for always being the one of the best customer we have ever had. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Have a wonderful day, and take care!
MooseDesk Support Team
We started looking for a sort of all in one inbound chat and customer support ticketing system - and BAM! There was Moosedesk standing by to solve most of what we were looking for.
We haven't yet migrated completely to MD. It will be a bit of work and training getting all of our people up to speed with the new (and better) solutions, but it will be worth it.
Hi Bee Supply,
Thank you so much for your 5-star review! Your feedback is incredibly important to us, and we’re delighted that you had a wonderful experience. Your support means everything.
Hope to serve you again soon!
MooseDesk Team
The App is great and the customer service is out of this world. I have never seen such resposiveness and willingness to help. They have done several customisations within a few hours and always ready to tweak things when needed. I am loving using the App and it's exciting to see the new features they keep releasing. Thank you guys!
Hi Ollie+Zara,
Thank you so much for your fantastic review! We're thrilled to hear that you love the app and have had such a positive experience with our customer service team.
We're always here to assist with any customizations and tweaks you need. Your excitement about our new features is incredibly motivating for us. Thank you for your kind words and continued support!
Jason from MooseDesk Support Team
Exceptional App and Outstanding Support!
I am extremely happy with MooseDesk FAQ & Helpdesk. The app itself is fantastic, offering all the features we need to manage our helpdesk and FAQs efficiently. It's user-friendly, reliable, and seamlessly integrates with our Shopify store.
What truly sets MooseDesk apart is their outstanding customer support. The team has been incredibly responsive and helpful, addressing all my customization requests promptly and effectively. They went above and beyond to ensure everything worked perfectly, even on mobile devices.
I’ve never experienced such a high level of support with any other app. The team's dedication and commitment to providing an excellent user experience are truly commendable.
If you’re looking for a top-notch helpdesk solution with exceptional support, look no further than MooseDesk FAQ & Helpdesk. Highly recommended!
Thank you, MooseDesk team, for your incredible app and stellar support!
Hi 199 Kart,
Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying our app. Your support means a lot to us. If you ever have more feedback or suggestions, feel free to share. We appreciate your support!
Thank you for choosing us
MooseDesk Team
The support team has been excellent, even though we're on different continents they have been quick to answer my questions which went beyond their robust FAQ and help videos. Set up has been very intuitive.
Hi Enjoy Better Coffee & Tea
Thank you so much for your kind words! We're thrilled to hear that you're finding Moosedesk beneficial for your Shopify store. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
Jason from MooseDesk Support Team
Support
MOOSE INNOVATIONS INC. can answer any questions you have about Moose: LiveChat, FAQ Helpdesk.
Developer
Resources
More apps like this
