Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (453)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 24, 2026

It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly.

Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions.

Thanks!

RiverCross Diorama
Italy
4 months using the app
Vegahub Technology Inc. replied April 29, 2026

Hi RiverCross Diorama,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 23, 2026

Ame was great, had an issue I could not resolve even with custom css. She took care of it and got it resolved promptly. This app rocks right after install I already got a customer reaching out. Love it, clean simple fast!

Bees Light Candles
United States
About 6 hours using the app
Vegahub Technology Inc. replied April 29, 2026

Hi Bees Light Candles,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

August 12, 2026

Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!

Krunchd
United Kingdom
10 days using the app
August 4, 2026

Quick and easy! Thank you Paige for your help!

Sunshine Botanicals
United States
10 months using the app
August 1, 2026

So far, they have been great. Ame was able to accomodate some simple customization with ease. Looking to continue working with them for more.

Jack and Nick's
United States
About 20 hours using the app
July 17, 2026

Good! The Service from Mabel is good!!!

SICOTAS
Hong Kong SAR
8 days using the app
Vegahub Technology Inc. replied July 18, 2026

Hi SICOTAS,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

July 14, 2026

Human working as AI, Kelly resolved mu problem in first reply. Retain these stars and champions.

Olefia Limited
India
Almost 2 years using the app
Vegahub Technology Inc. replied July 18, 2026

Hi Olefia Limited,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 29, 2026

Ame is a fabulous rep, always going the extra step to help us find the best solution.

Kaye Larcky
United States
4 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Kaye Larcky,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 23, 2026

Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!

Real Prime Deals
United States
4 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Real Prime Deals,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 19, 2026

Perfect app for our need. Quick support from Maple. Highly recommended if you need a chatbot 24/24 for your customers.

JENNY K TRAN | DIVINE
Vietnam
3 days using the app
Vegahub Technology Inc. replied June 29, 2026

Hi JENNY K TRAN | DIVINE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.