Moose: AI Chatbot & Live Chat

Moose: AI Chatbot & Live Chat

Reviews (472)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this AI chatbot for boosting customer communication and support efficiency. It offers quick, accurate responses and personalized recommendations, significantly reducing support team workloads. The platform integrates live chats, support tickets, and automation tools with a user-friendly interface. Merchants appreciate the responsive support team and the professional enhancement provided by the knowledge base.

January 9, 2026

Moose AI chatbot has helped me add hundreds of FAQs about my product, with a generous free plan which I recommend all new shopify starters looking for a very easy AI chatbot setup. Mable from Moose support provided me with fast super friendly customer support.

WellTechFinds
Australia
3 months using the app
Vegahub Technology Inc. replied February 24, 2026

Hi WellTechFinds,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

January 12, 2026

The app is intuitive and simple to use, made even better by the responsive and knowledgeable support team. Mabel was extremely supportive, taking the time to address every question and clarify all my concerns with great patience. She made the entire setup effortless, and I would highly recommend this app for live chat support.

Cosa Piora
United States
About 1 month using the app
Vegahub Technology Inc. replied February 24, 2026

Hi Cosa Piora,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

November 11, 2025

This application is very straightforward and easy to use especially with the help of their fast and knowledgeable support. Mabel has helped me so much and answer to all my queries with patience and clarify with me on any doubts that i have. She have make it a seamless experience for me. Would definitely recommend anyone to use the app for Live chat.

My Store
Singapore
8 months using the app
January 6, 2026

A Game‑Changer for Our Support Team
MooseDesk has quickly become one of the most valuable tools in our entire tech stack. Our company absolutely loves it. The platform is packed with features—far more than we expected from a helpdesk app—and every one of them feels thoughtfully designed to make customer support faster, smoother, and more efficient.

From automated workflows to smart ticket routing, from customizable widgets to seamless integrations, MooseDesk gives us everything we need to deliver a top‑tier customer experience. The interface is clean and intuitive, so our team was able to jump in and get productive almost immediately. Even better, the performance is rock‑solid; it just works.

What truly sets MooseDesk apart is how much time it saves us. Tasks that used to take minutes now take seconds. Our response times are down, our team is happier, and our customers feel the difference.

POUT PERFECT™ | Official Store
United States
6 days using the app
Vegahub Technology Inc. replied February 24, 2026

Hi POUT PERFECT™ | Official Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

February 21, 2026

Excellent support from Kelly and the MooseDesk team.
Fast replies, professional communication and willingness to forward feature suggestions to the development team.
The app works well for managing customer conversations.
Thank you Kelly for your help!

Bora Style
Bulgaria
3 days using the app
Vegahub Technology Inc. replied February 24, 2026

Hi Bora Style,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

Edited January 12, 2026

Team is amazing. I initially had a minor issue, but Mabel from the support team quickly reached out and clarified my concerns within minutes.

Orgacia
India
About 1 year using the app
Vegahub Technology Inc. replied February 24, 2026

Hi Orgacia,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

January 21, 2026

App has been working great and anu bugs have been resolved rather fast by heir support team.

Roush Performance Products, Inc.
United States
7 months using the app
Vegahub Technology Inc. replied February 24, 2026

Hi Roush Performance Products, Inc.,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

January 28, 2026

Definitely the most value for the money. Everything works great and it's quite good pricing compared to other chatbots.

Atlan
Norway
3 months using the app
Vegahub Technology Inc. replied February 24, 2026

Hi Atlan,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

February 15, 2026

Thomas was great and very patient.

Randy
EFX

EFX USA
United States
About 2 months using the app
Vegahub Technology Inc. replied February 24, 2026

Hi EFX USA,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

February 3, 2026

Great chatbot app on Shopify...the basic free plan itself is amazing...and the customer support is really helpful and quickly responding especially Thomas and others whom I dont remember the names...thanks for building such an app..

Kullun
Qatar
About 2 months using the app
Vegahub Technology Inc. replied February 24, 2026

Hi Kullun,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.