Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, all‑in‑one support tool that’s easy to set up and strong value for smaller and growing stores. They highlight the AI chatbot and Response Builder for fast, accurate, human‑like answers that cut support time and boost sales. Many praise the broad feature set, smooth performance, and exceptional, proactive support team that quickly fixes issues and helps with onboarding, customization, and FAQs, even on the free plan.
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The app has some many features that you won't feel the need to ever use any other app. You can have faqs and all within the chat window. You can also train your AI chatbot or have your team respond to the messages themselves whatever is convenient. Also there are option to add Scratch Card and Spin Wheel which is a nice add on to boost sales.
Hi Gupta Coins,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Very fast and helpful customer service. Good to have support options which are not all AI. Thanks Mabel.
I have had a great experience. Mabel assisted me today and she had so much patience with me and helped me without frustration to get my score back up to 100. I really appreciate Moosedesk. Thank you for your help, you make a difference.
Hi Wild Cinderella's,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!
Hi CBD-Certified.com,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app so far! Ame was super helpful and kind in reply to my questions.
Hi PRYDZ,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thanks Ann to help me for my problem about the chatbot <3
Hi Velin,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
We installed this app on two of our separate Shopify stores, but
much to our surprise each store ended up with differing versions of the
app. With Paige's clear understanding of the issue and persistence, she
ensured both stores used the same version for styling & functionality
continuity. We were very happy with Paige's support." Thank you!
Hi REGROW,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!
Hi Pippo and Poppy's Online Play Store,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great communication and was able to resolve my issue very quickly and efficiently.
Hi Mossy Oak Graphics,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!
Hi Krunchd,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
