Moose: AI Chatbot & Live Chat

Great experience with MooseDesk!

The support team is fast, friendly, and very helpful. Special thanks to Mabel for the excellent support.

As a growing company, we really appreciate the features and see a lot of potential, especially with the AI. Looking forward to exploring more and seeing new features in the future!

Highly recommended!

Moose AI chatbot has helped me add hundreds of FAQs about my product, with a generous free plan which I recommend all new shopify starters looking for a very easy AI chatbot setup. Mable from Moose support provided me with fast super friendly customer support.

The app is intuitive and simple to use, made even better by the responsive and knowledgeable support team. Mabel was extremely supportive, taking the time to address every question and clarify all my concerns with great patience. She made the entire setup effortless, and I would highly recommend this app for live chat support.

The app is simple to set up and use. The support team is great. Mabel helped with any issues I had with set up and customization. She made sure I was happy with everything. She was great. I would definitely recommend this chatbot if you are looking for one.

Excellent support from Kelly and the MooseDesk team.
Fast replies, professional communication and willingness to forward feature suggestions to the development team.
The app works well for managing customer conversations.
Thank you Kelly for your help!

Mabel and Thomas from the support were very resourceful and helpful with the issue I had. They escalated the issue with their dev team and stayed on to ensure that my issue is resolved. Thank you!

A Game‑Changer for Our Support Team
MooseDesk has quickly become one of the most valuable tools in our entire tech stack. Our company absolutely loves it. The platform is packed with features—far more than we expected from a helpdesk app—and every one of them feels thoughtfully designed to make customer support faster, smoother, and more efficient.

From automated workflows to smart ticket routing, from customizable widgets to seamless integrations, MooseDesk gives us everything we need to deliver a top‑tier customer experience. The interface is clean and intuitive, so our team was able to jump in and get productive almost immediately. Even better, the performance is rock‑solid; it just works.

What truly sets MooseDesk apart is how much time it saves us. Tasks that used to take minutes now take seconds. Our response times are down, our team is happier, and our customers feel the difference.

App has been working great and anu bugs have been resolved rather fast by heir support team.

Team is amazing. I initially had a minor issue, but Mabel from the support team quickly reached out and clarified my concerns within minutes.

Thomas was great and very patient.

Randy
EFX