Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (476)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 10, 2026

The chatbot's AI responses are very good and often avoid the need for human intervention. The Instagram message retrieval could be improved, but the tool is comprehensive, especially with its FAQ page.

Ludisphere
France
8 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Ludisphere,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 24, 2026

It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly.

Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions.

Thanks!

RiverCross Diorama
Italy
4 months using the app
Vegahub Technology Inc. replied April 29, 2026

Hi RiverCross Diorama,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

July 14, 2026

Human working as AI, Kelly resolved mu problem in first reply. Retain these stars and champions.

Olefia Limited
India
Almost 2 years using the app
June 4, 2026

Excellent Live Chat, Chat bot and customer service. Really affordable and does exactly what we need

Barefoot Junkie
United Kingdom
11 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Barefoot Junkie,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 12, 2026

Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)

The Boujee Praline
United States
5 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi The Boujee Praline,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 29, 2026

Ame is a fabulous rep, always going the extra step to help us find the best solution.

Kaye Larcky
United States
4 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Kaye Larcky,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 23, 2026

Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!

Real Prime Deals
United States
4 months using the app
Vegahub Technology Inc. replied June 29, 2026

Hi Real Prime Deals,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 21, 2026

So excited to implement the AI chat bot. Mabel is awesome! She is responsive and thorough. She is answered all of my questions. Highly recommend.

The Shoe Fairy
United States
About 1 year using the app
Vegahub Technology Inc. replied April 29, 2026

Hi The Shoe Fairy,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

May 1, 2026

Mabel has been so kind and supportive!

Elite Peace
Australia
5 months using the app
Vegahub Technology Inc. replied May 5, 2026

Hi Elite Peace,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

April 24, 2026

It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.

Gemone Diamond
United States
4 months using the app
Vegahub Technology Inc. replied April 29, 2026

Hi Gemone Diamond,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.