Moose: AI Chatbot & Live Chat

Moose: AI Chatbot & Live Chat

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
5.0 (451)

Get instant 24/7 support with our AI chatbot. Delight customers and Automate support effortlessly

Our AI Chatbot learns your store to give customers accurate answers, fast. Train your Chatbot instantly with your Q&A, products, and FAQs. This smart chatbot automation provides immediate customer support when customers need it. When a human touch is needed, seamlessly hand off to live chat. Unify all conversations from email, social media, and chat into one smart helpdesk inbox. Empower customers with a multilingual self-service FAQ and order tracking. It's a complete support automation.

Our AI Chatbot learns your store to give customers accurate answers, fast. Train your Chatbot instantly with your Q&A, products, and FAQs. This smart chatbot automation provides immediate customer support when customers need it. When a human touch is needed, seamlessly hand off to live chat. Unify all conversations from email, social media, and chat into one smart helpdesk inbox. Empower customers with a multilingual self-service FAQ and order tracking. It's a complete support automation. more
  • AI Learning: Train your bot with Q&A, FAQs, and synced Shopify products
  • 24/7 Automation: Instant replies, smart product suggestion, and handoff triggers
  • Omnichannel: Centralize ticket, live chat and Messenger & Instagram to Inbox
  • Multilingual self-service: Track order & search FAQ, Social redirect buttons
  • Product FAQs: Set unique FAQs per product to quickly answer customer questions
Popular with stores like yours
Based in United States

Languages

English

Works with

  • Shopify Admin
  • WhatsApp
  • Email
  • Live Chat
  • Facebook
  • Livechat
  • Messenger

Pricing

Free

Free

  • AI chatbot replies: 100 messages/month
  • 100 products for AI training
  • 90 days chat history
  • 1 team member added
  • Standard widget customization
  • Unlimited FAQs
  • Detailed analytics
  • Messenger & Instagram integration

Starter

$19 / month

$0.04 per extra AI replies

  • AI chatbot replies: 1000 messages/month
  • 500 products for AI training
  • 12 months chat history
  • 3 team members added
  • Advanced widget customization
  • Premium FAQs templates
  • Chat widget translation
  • Unlimited integration

7-day free trial

Growth

$49 / month

$0.038 per extra AI replies

  • AI chatbot replies: 5000 messages/month
  • 5000 products for AI training
  • Unlimited chat history
  • 10 members added
  • Unlimited email channels
  • 300 tickets/month
  • Advanced ticket management features
  • Priority support

7-day free trial

Business

$249 / month

$0.025 per extra AI replies

  • AI chatbot replies: 10000 messages/month
  • 20000 products for AI training
  • Unlimited chat history
  • Unlimited team members added
  • 2000 tickets/month
  • Dedicated support service

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (451)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this helpdesk app for enhancing customer service operations with features like AI Response Builder, integrated live chat, ticketing, FAQs, and automation. They appreciate its user-friendly interface, easy setup, and seamless Shopify integration for accessing customer order details. The app's performance is reliable and efficient, and its customer support team is responsive and accommodating to custom requests.

November 11, 2025

This application is very straightforward and easy to use especially with the help of their fast and knowledgeable support. Mabel has helped me so much and answer to all my queries with patience and clarify with me on any doubts that i have. She have make it a seamless experience for me. Would definitely recommend anyone to use the app for Live chat.

My Store
Singapore
8 months using the app
October 3, 2025

We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.

Contact Sports
Sweden
Over 1 year using the app
January 6, 2026

A Game‑Changer for Our Support Team
MooseDesk has quickly become one of the most valuable tools in our entire tech stack. Our company absolutely loves it. The platform is packed with features—far more than we expected from a helpdesk app—and every one of them feels thoughtfully designed to make customer support faster, smoother, and more efficient.

From automated workflows to smart ticket routing, from customizable widgets to seamless integrations, MooseDesk gives us everything we need to deliver a top‑tier customer experience. The interface is clean and intuitive, so our team was able to jump in and get productive almost immediately. Even better, the performance is rock‑solid; it just works.

What truly sets MooseDesk apart is how much time it saves us. Tasks that used to take minutes now take seconds. Our response times are down, our team is happier, and our customers feel the difference.

POUT PERFECT™ | Official Store
United States
6 days using the app

Support

App support provided by VegaHub Technology Inc..

Or visit their support portal

Developer

Launched

August 22, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Online Store

  • Edit customers

    Customer data

  • View products

    Products or collections

  • Edit orders

    Draft orders, merchant managed fulfillment, or all order details

  • View and Sync Discounts

    Discount codes and promotions

  • Edit your Online Store

    Pages on your Online Store or theme

More apps like this

4.9 out of 5 stars 1711 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
4.6 out of 5 stars 16 total reviews Free
Livechat by AI chat bot & inbox chat & FAQs & help desk
5.0 out of 5 stars 5 total reviews Free plan available
Drive conversion by smart AI chatbot

Want to add an app?

Try Shopify free for 3 days