Moose: AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (451)
- Developer
- VegaHub Technology Inc.
Featured images gallery
Get instant 24/7 support with our AI chatbot. Delight customers and Automate support effortlessly
Our AI Chatbot learns your store to give customers accurate answers, fast. Train your Chatbot instantly with your Q&A, products, and FAQs. This smart chatbot automation provides immediate customer support when customers need it. When a human touch is needed, seamlessly hand off to live chat. Unify all conversations from email, social media, and chat into one smart helpdesk inbox. Empower customers with a multilingual self-service FAQ and order tracking. It's a complete support automation.
- AI Learning: Train your bot with Q&A, FAQs, and synced Shopify products
- 24/7 Automation: Instant replies, smart product suggestion, and handoff triggers
- Omnichannel: Centralize ticket, live chat and Messenger & Instagram to Inbox
- Multilingual self-service: Track order & search FAQ, Social redirect buttons
- Product FAQs: Set unique FAQs per product to quickly answer customer questions
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
- Live Chat
- Livechat
- Messenger
Categories
Editing tools
Real-time messaging
Automated responses
Pricing
Free
Free
- AI chatbot replies: 100 messages/month
- 100 products for AI training
- 90 days chat history
- 1 team member added
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
- Messenger & Instagram integration
Starter
$19 / month
$0.04 per extra AI replies
- AI chatbot replies: 1000 messages/month
- 500 products for AI training
- 12 months chat history
- 3 team members added
- Advanced widget customization
- Premium FAQs templates
- Chat widget translation
- Unlimited integration
7-day free trial
Growth
$49 / month
$0.038 per extra AI replies
- AI chatbot replies: 5000 messages/month
- 5000 products for AI training
- Unlimited chat history
- 10 members added
- Unlimited email channels
- 300 tickets/month
- Advanced ticket management features
- Priority support
7-day free trial
Business
$249 / month
$0.025 per extra AI replies
- AI chatbot replies: 10000 messages/month
- 20000 products for AI training
- Unlimited chat history
- Unlimited team members added
- 2000 tickets/month
- Dedicated support service
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (451)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this helpdesk app for enhancing customer service operations with features like AI Response Builder, integrated live chat, ticketing, FAQs, and automation. They appreciate its user-friendly interface, easy setup, and seamless Shopify integration for accessing customer order details. The app's performance is reliable and efficient, and its customer support team is responsive and accommodating to custom requests.
This application is very straightforward and easy to use especially with the help of their fast and knowledgeable support. Mabel has helped me so much and answer to all my queries with patience and clarify with me on any doubts that i have. She have make it a seamless experience for me. Would definitely recommend anyone to use the app for Live chat.
We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.
A Game‑Changer for Our Support Team
MooseDesk has quickly become one of the most valuable tools in our entire tech stack. Our company absolutely loves it. The platform is packed with features—far more than we expected from a helpdesk app—and every one of them feels thoughtfully designed to make customer support faster, smoother, and more efficient.
From automated workflows to smart ticket routing, from customizable widgets to seamless integrations, MooseDesk gives us everything we need to deliver a top‑tier customer experience. The interface is clean and intuitive, so our team was able to jump in and get productive almost immediately. Even better, the performance is rock‑solid; it just works.
What truly sets MooseDesk apart is how much time it saves us. Tasks that used to take minutes now take seconds. Our response times are down, our team is happier, and our customers feel the difference.
Support
App support provided by VegaHub Technology Inc..
Or visit their support portalResources
Developer
Launched
August 22, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Products or collections
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Edit orders
Draft orders, merchant managed fulfillment, or all order details
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Pages on your Online Store or theme
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