Moose: Live Chat FAQ Whatsapp

Name: Moose: Live Chat FAQ Whatsapp
Brand: MOOSE INNOVATIONS INC.
Rating: 5.0 (252 reviews)

Pricing: Free
Rating: 5.0 (252)
Developer: MOOSE INNOVATIONS INC.

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MooseDesk omnichannel support helpdesk live chat app widget

Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ & multi-language widget. Mobile-ready

Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!

Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
Multilingual self-service: Track order & search FAQ with AI-powered translation
FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

WhatsApp
Email
Live Chat
Facebook
Instagram
Livechat

Reviews (252)

Overall rating

Counts per rating level

99% of ratings are 5 stars
250
1% of ratings are 4 stars
2
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.

January 20, 2025

Very helpful customer support. Easy to use. Would recommend!

VALURE LV

United States

7 months using the app

MOOSE INNOVATIONS INC. replied February 2, 2025

Hi there!

Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

January 10, 2025

super Support. bis jetzt gut zu nutzen

BARTMANN

Germany

3 months using the app

MOOSE INNOVATIONS INC. replied February 2, 2025

Dear BARTMANN,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Riley from MooseDesk Team