Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (252)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.

November 11, 2024

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Pureform.nl
Netherlands
7 months using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi dear,

Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.

Sincerely,
Mina from MooseDesk Team

December 27, 2024

Petzjet
Israel
About 2 hours using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Dear Petzjet

Thank you for taking the time to leave a review! We’re happy to hear that you had a good experience with [product/service], and we truly appreciate your support.

We always strive to provide the best experience possible, and your feedback helps us grow. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your thoughts. Your input is invaluable in helping us improve!

Please feel free to share any suggestions—we’re always listening. Looking forward to serving you again soon!

Best regards,
Mina from MooseDesk