Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...
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Great app for easy chat support. They were quick to help me customize the chat button with a custom icon.
Hi there,
Your review truly made our team’s day! Providing excellent service is our top priority. We’ll be sure to share your kind words with them!
Thank you for your support ...
So far so good! Moose's Live Chat Widget was really easy to setup and allowed my store to have a clean aesthetic to it. The live chat, ticket system, and order tracking functionality is top notch. The customer support has also been splendid as I needed help with some manual coding. I'll definitely be continuing to use Moose for a long time.
Love this app! Its amazing app and a lot of functionalities. The support MIA from MooseDesk is very helpful to setup my need and quick to resolve my issue.
Iv'e been using the app for a day or so. It has cool features and their support team is great. Thomas helped me with an issue i was having, He was such a big help and very informative.
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Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel ...
Great support! Great App Design! Enthusiastic about these people.
Hi dear,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. ...
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was ...
Dear Frankton's,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our ...
A big thanks to customer service Mia for helping me finding my email account.
App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your ...
Short term review
I have just implimented MooseDesk
At first glance it appears to be feature rich and well customizable.
Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly
Hi Coast Ropes and Rescue
Thank you for trusting in using our app and giving a great feedback to us!
We’re so glad you had a great experience with us and are already looking ...
i'm already enjoying it, it was so easy to install and set up everything
Dear Nordzon team
We’re so grateful for your incredible 5-star review! It’s wonderful to hear that you love the app and our service. Hearing your positive feedback energizes ...