Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (118)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this helpdesk app for enhancing customer support, praising its customizable live chat, seamless FAQ management, and intuitive interface that integrates well with Shopify. They appreciate the app's reliability and the continuous updates that improve its functionality. The support team is also commended for their responsiveness and assistance with customization, ensuring the app works well across various devices.
Refine
-
By rating
Always great help, Mina i so helpfull so would recommend this app
Good day to you,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or email. Your satisfaction is always our highest priority!
Best regards,
Mina from MooseDesk Team
So good app and best of all its free and mina is from the best service members I talked to
Good day OSTechs!
We couldn't be happier to have met your expectations with our app and services, especially Mina! Our MooseDesk app will definitely improve thanks to your support.
If you have any questions or concerns, feel free to contact us by live chat or email.
Best wishes,
Mina from MooseDesk Team
Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.
Hi Manoj Kumar
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
The Moose app is amazing and completely free to use. I’m thrilled with how easy the interface is, and its premium UI enhances the overall experience. It's user-friendly and offers a seamless experience. I'm very happy with it and would highly recommend it to anyone looking for a great app.
Hi Foockey Team
We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email if you need assistance.
Enjoy your wonderful day!
Mina from MooseDesk Team.
Great app and service so far. Very responsive!!
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Mia from MooseDesk Team
My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!
Have a fantastic day,
We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team
Works flawless and fast. Good support and even wanna help me out of working hours.
Hi there,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.
Should you need our support, please do not hesitate to drop us a message via live chat or email.
Best regards,
Mina from MooseDesk Team.
Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems
Hi CVKETEL.NL Team
It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort to further enhancing our application due to your enthusiasm.
If you want assistance, you can contact us by live chat or email at email. We are delighted to have the opportunity to help you!
All the best,
Mina from MooseDesk Team.
want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!
Hi Eric,
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.
Hi BALAAN,
Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.
Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Riley from MooseDesk Support Team