Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.
Refine
-
By rating
Great support! Great App Design! Enthusiastic about these people.
Hi dear,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Anne from MooseDesk Team
Very easy App to use. Quick response from support! Very helpful and patient! Solved my issue in less than 5 minutes!
Hi there,
Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you had such a positive experience with us. Your kind words truly motivate our team to keep delivering excellence every step of the way.
If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We look forward to serving you again soon!
Warm regards,
Anne
Super perfert Service,
Very good ...
Perfect again
Hi ModernArts Team
Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.
We’re here whenever you need us and look forward to serving you again soon!
With love,
Mina from MooseDesk Team
The customer service team at Moose: Live Chat is great. I worked with Anne to customize my chat widget to suit my brand perfectly. They were fast to reply and we were able to organize customizations quickly. I recommend them.
Hi Pure Organic Vitamins,
Thank you so much for this glowing review! We’re thrilled to hear that you had such a fantastic experience. Your support and trust in us mean everything, and we’ll continue doing our best to keep delivering quality service. Please don’t hesitate to reach out if there’s anything we can assist you with in the future!
Best,
Anne from MooseDesk
The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.
Hi Inkmeo Team,
Thank you for taking the time to share such a thoughtful review! We're thrilled to hear about your positive experience with our team. Your detailed feedback helps other customers and motivates our team to maintain our high standards. We look forward to serving you again!
Thank you so much,
Anne from MooseDesk Team
I have a great experience with the advisors. They are very helpful and quick to resolve any issues you may be having. I recommend Moose.
Hi dear,
We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future!
Sincerely,
Anne from MooseDesk
It was quick and easy. I had little trouble setting it up and when I did, I contacted them and they got back to me so quickly.
Hi Tough As Iron,
We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again.
If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority!
With appreciation,
MooseDesk Team
The best application of this style that I've tried, very complete because in addition to having the chat widget, you can incorporate a faq page and a contact page. And best of all, the speed of the support to adapt it to my website! 100% recommendable!
Hi Hifi Media Store,
Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations.
Sincerely
Thomas from MooseDesk
Anne, you are the BEST!
Amazing Service!
Thanks
Hi mateee,
We’re so happy to have you as part of MooseDesk valued customers ! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile.
If there’s anything you’d like to share or ways we can improve, don’t hesitate to let us know. We’re always excited to hear from our amazing customers.
With heartfelt thanks,
Anne from MooseDesk
Really the best chat box and also does the work better than my expecations . Anne , did really helped a lot ; really one of the best customer service and are very fast in replying.
Hi dear,
Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best.
We’re here whenever you need us and look forward to serving you again soon!
Sincerely,
Anne from MooseDesk