Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (117)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this helpdesk app for enhancing customer support, praising its customizable live chat, seamless FAQ management, and intuitive interface that integrates well with Shopify. They appreciate the app's reliability and the continuous updates that improve its functionality. The support team is also commended for their responsiveness and assistance with customization, ensuring the app works well across various devices.
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Intuitive and user friendly app with lots of customisation. Very good support
Hi Ross,
We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!
Please contact us via LiveChat or email if you have any questions.
Best to you,
Mina from MooseDesk Team
Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!
Thank you very much!
We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D
If you require assistance, please contact us via Live Chat or email.
Have a wonderful day!
Mina from MooseDesk Team
awesome support - mina was very helpful. i reccomend
Hi kebites
We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.
If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.
Best,
Mina from MooseDesk Team.
bonjour , si vous me demandez quelle note je donnerais à votre application ; et bien je dirais: je vous donne un 20/20 . je vous trouve très réceptifs, et motivés pour réagir à nos difficultés concernant la pratique quotidienne de votre outil le ( widget chat Moosedesk) / enfin moi , je dirais aussi un mot pour vos conseillers qui sont en général bien accueillants et serviables et je retiendrais le soutiens de Mme Mina qui m' a très bien conseillée sur les options et les paramètres du widget , encore Merci ! . merci à eux aussi !jevous trouve très bien ! et je vous remercie grandement .cordialement
"We appreciate your kind words. I and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you need additional help, please contact us by live chat or email. We are always happy to be with you.
Regards,
Mina from MooseDesk Team
you have really a great supporting team... impressive!!!
Hi Easy Shopping Villa,
Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.
Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.
Anne from MooseDesk Support Team
Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.
Hi Ark Colour Design - Retail,
Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.
If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.
We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.
Thanks again for choosing MooseDesk!
Sam from MooseDesk Team
Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.
Hi Daniel, thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.
Rest assured that we will work harder to bring the best product to you :)
Anne from MooseDesk Support Team
Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.
While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.
Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.
Hi Prep4Life
Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.
We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.
We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!
Great app!!
Hi Poster Peak,
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback motivates us to keep improving and providing the best service possible.
If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing us and for being a valued customer.
Best regards,
Sam from MooseDesk Support Team
Suporte fantástico. Recomendo a todos.
Fácil de usar, intuitivo e eles nos ajudam demais.
Sem dúvidas um dos melhores suportes que já recebi.