Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (252)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.
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Mina was amazing. Extremely patient with me and willing to take over if need be . Great experience.
App looks great, still in early dev but main features are there. What sets this apart is their customer service which is amazing and are there to help you all the way. Big thanks to Riley!
Hello dear,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team
Mina answered my query in seconds, then stuck around to answer all the rest! Great support thank you
Love this app! Anne and the dev team have been absolutely awesome. They are always quick to respond and help resolve any issues. The app itself is easy to use and packed with a ton of useful features. Highly recommend it!
Hi The Energy Group NZ Limited
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!
Outstanding Support from Thomas!
I had an amazing experience with Thomas from MooseDesk! He was incredibly helpful, patient, and quick to resolve my issue. His deep knowledge of the app and dedication to customer satisfaction made all the difference. Thanks to his support, everything is running smoothly now. Highly recommend MooseDesk and their fantastic team!
Hi Royal Shark,
Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit.
We appreciate your support,
Sam from MooseDesk
Great App and Excellent Support!
MoeeseDesk provides excellent service, and the support team is very responsive and helpful. It's simple to use and makes managing customer queries much easier. Highly recommend!
Hi there!
Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations.
If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you!
Anne from MooseDesk team
Highly recommend, easy to use, friendly interface, nice support team.
Hi there,
Thank you so much for your wonderful review! We know you have many choices, and we’re incredibly grateful that you trusted us. Hearing about your great experience reassures us that we’re on the right track. Your support means everything, and we’re excited to welcome you back whenever you need us
Sincerely
Anne from MooseDesk Team
The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app.
Xin chào! :)
Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon!
Sincerely,
Anne from MooseDesk
good customer support and instant replies
Dear Iconic Mart
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley