Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Reviews (178)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.

September 6, 2024

The Moose app is amazing and completely free to use. I’m thrilled with how easy the interface is, and its premium UI enhances the overall experience. It's user-friendly and offers a seamless experience. I'm very happy with it and would highly recommend it to anyone looking for a great app.

Foockey
India
About 3 hours using the app
MOOSE INNOVATIONS INC. replied September 29, 2024

Hi Foockey Team

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email if you need assistance.

Enjoy your wonderful day!
Mina from MooseDesk Team.

September 17, 2024

Works flawless and fast. Good support and even wanna help me out of working hours.

Brouwersanitair.nl
Netherlands
About 7 hours using the app
MOOSE INNOVATIONS INC. replied September 29, 2024

Hi there,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email.

Best regards,
Mina from MooseDesk Team.

August 14, 2024

Always great help, Mina i so helpfull so would recommend this app

ModerneBoligTilbehør.dk
Denmark
About 1 month using the app
MOOSE INNOVATIONS INC. replied September 1, 2024

Good day to you,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or email. Your satisfaction is always our highest priority!

Best regards,
Mina from MooseDesk Team

September 18, 2024

Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems

CVKETEL.NL
Netherlands
About 18 hours using the app
MOOSE INNOVATIONS INC. replied September 29, 2024

Hi CVKETEL.NL Team

It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort to further enhancing our application due to your enthusiasm.

If you want assistance, you can contact us by live chat or email at email. We are delighted to have the opportunity to help you!

All the best,
Mina from MooseDesk Team.

July 12, 2024

Fantastic app, features and support!! We were using re:amaze but find it is a little outdated and expensive, Moose is awesome!

Wolf Tucker
United Kingdom
3 months using the app
MOOSE INNOVATIONS INC. replied July 19, 2024

Hi Tucker,

We are incredibly grateful for your 5-star review! It’s wonderful to know that you enjoyed our service/product. Your support and satisfaction are what keep us motivated to deliver our best.

Thank you for choosing us and we hope to see you again!

Warm wishes,
MooseDesk Team

September 15, 2024

want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!

BeezSpeed
China
About 2 hours using the app
MOOSE INNOVATIONS INC. replied September 29, 2024

Hi Eric,

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team

July 17, 2024

So far installed the app. Mina popped up and gave excellent customer service. I will evaluate further and super grateful for the Earlybird access.
I am looking forward to this integration

MedPat Solutions
United States
16 days using the app
MOOSE INNOVATIONS INC. replied August 1, 2024

Good day Mike,

You made our day with your trust in MooseDesk app and your awesome review! Mina would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat. We always appreciate you!

Best regards,
Mina from MooseDesk Team

August 7, 2024

So good app and best of all its free and mina is from the best service members I talked to

OSTechs
Saudi Arabia
25 days using the app
MOOSE INNOVATIONS INC. replied September 1, 2024

Good day OSTechs!

We couldn't be happier to have met your expectations with our app and services, especially Mina! Our MooseDesk app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email.

Best wishes,
Mina from MooseDesk Team

October 22, 2024

I start using Moose app for FAQ page. Its good.. and customer support is very fast and active.. resolve issue immediately.... happy to use it

Healsway Systems Solution
United Kingdom
About 2 hours using the app
November 15, 2024

Moose: Live Chat WhatsApp, FAQ is super easy to use and works perfectly for my store. The WhatsApp integration is smooth, and the FAQ feature saves me so much time. Great support from the team too! Highly recommend it for any Shopify store!

DigitEpic
Iraq
25 minutes using the app