Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (254)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...

November 25, 2024

Amazing app, i will rate it as 100

Aclof
Hong Kong SAR
3 days using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your ...

January 11, 2025

Great help by Anne, highly recommend this app if whatsapp is essential for your business

Gaia Gifts Co
Malaysia
About 1 hour using the app
MOOSE INNOVATIONS INC. replied February 2, 2025

Hi Gaia

We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you ...

October 15, 2024

Thank you very much for helping me to be the best at every moment of the day and night. Greetings to your strong team

webzday
Malaysia
3 months using the app
November 29, 2024

5555555555555555555555555 stars!

PRILIN
China
About 2 months using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

"Hi PRILIN,

Thank you for your fantastic 5-star review! We're thrilled to hear that our app meets your expectations. Your feedback motivates us to continue delivering the ...

January 7, 2025

Very useful app and very good customer service to setup the app. I recommend

NutriPerformances
France
About 1 hour using the app
February 19, 2025

Great App and support team !

VEL DE REIS EQUESTRIAN
Malta
4 days using the app
October 15, 2024

This app is really easy to use. There’s also a good selection of tutorials to help you get started on your own. We needed some adjustments due to the language selection, and we were helped very quickly and very kindly. This is how customer service should be! Absolutely deserves 5 stars! Otherwise, it would be great if the app could automatically pull the available fonts from the Shopify themes ( ...

VAMALY
Germany
About 18 hours using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi VAMALY,

Thank you for your fantastic 5-star review! 🌟 We're so happy to hear that you love our app. Your kind words inspire us to continue delivering the best experience ...

Edited October 30, 2024

great customer service really friendly and all...Anne rocks !!!!!! Mina rocks too !!!

Oneforallshop
Greece
3 months using the app
November 14, 2024

its help me a lot

gazarshop
Egypt
About 1 month using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Gazarshop,

Thank you for your amazing 5-star review! We’re so glad you’re happy with our service, and we truly appreciate your kind words. Your feedback motivates us to ...

December 18, 2024

Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.

Smoke Organic Store | SAs Premier Online Vape Shop
South Africa
About 2 hours using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi dear,

Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to ...