Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.
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Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.
Hi Daniel, thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.
Rest assured that we will work harder to bring the best product to you :)
Anne from MooseDesk Support Team
The helpdesk function is definitely a great addition especially for growing businesses.
Hi Tatri Kimoda,
We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!
Sincerely,
MooseDesk Team
It is good application, I like it and integerated it in my platform on Day1
its help me a lot
Fast reply and very helpful!
Hi Mesmo,
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and we will try hard to bring even better product and service to you
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Anne from MooseDesk Team
so far so good.
So far so good
nice support team and easy to use
Hi dear,
We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!
Sincerely,
Anne from MooseDesk Team
I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.
Hi BALAAN,
Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.
Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Riley from MooseDesk Support Team
Great
Good day to you,
We couldn't be happier to have met your expectations with our app and services! Our app will definitely improve thanks to your support.
If you have any questions or concerns, feel free to contact us by live chat or email.
Best wishes,
Mina from MooseDesk Team