Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Reviews (152)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support on Shopify platforms, highlighting its customizable interface with features like Live Chat, FAQ Helpdesk, ticket raising, and order tracking. They appreciate the user-friendly dashboard that simplifies managing customer inquiries and the reliable performance. The support team is also praised for their responsiveness and assistance with customization and troubleshooting, contributing to improved customer service efficiency and seamless Shopify integration.

August 22, 2024

Amazing functionality and immediate support response, really impressed.

My Store
United Kingdom
About 2 hours using the app
MOOSE INNOVATIONS INC. replied September 1, 2024

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Mina from MooseDesk Team

July 5, 2024

Suporte fantástico. Recomendo a todos.
Fácil de usar, intuitivo e eles nos ajudam demais.

Sem dúvidas um dos melhores suportes que já recebi.

VelloCero
Brazil
About 2 months using the app
October 29, 2024

Quick reply and help

Capri Maffia
Spain
29 minutes using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi Capri Maffia,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

We truly value your support,
Sam from MooseDesk

October 10, 2024

Amazing service

Synergy-Hub
South Africa
44 minutes using the app
July 14, 2024

Great support and easy app. Has everything you need.

VEZUV
Germany
About 1 hour using the app
MOOSE INNOVATIONS INC. replied July 19, 2024

Hi VEZUV,

We are incredibly grateful for your 5-star review! It’s wonderful to know that you enjoyed our service/product. Your support and satisfaction are what keep us motivated to deliver our best.

Thank you for choosing us and we hope to see you again!

Warm wishes,
MooseDesk Team

October 20, 2024

outstanding service and great functionalities

Makerlab Electronics
Philippines
About 2 hours using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi Makerlab Electronics ,

Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users.

If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Anne from MooseDesk Support Team

October 2, 2024

good service!

Goethite Haruka
Hong Kong SAR
41 minutes using the app
July 13, 2024

Een zeer complete app met goede support afdeling. De app is nog volop in ontwikkeling en zal alleen nog maar beter en completer worden.

AI Wall Art Shop
United States
27 days using the app
MOOSE INNOVATIONS INC. replied July 14, 2024

Hallo Angela, heel erg bedankt dat je de tijd hebt genomen om een ​​fantastische 5-sterrenreview voor ons achter te laten. Je vriendelijke woorden hebben onze dag echt opgefleurd. We zijn blij om te horen dat je van onze service geniet. Als je ooit meer hebt feedback of suggesties, deel ze gerust. Wij waarderen uw steun!

Hartelijke groeten,
Anne van het MooseDesk-team

June 4, 2024

So far everything is working really well, customer service is top notch, very fast, helpful and pretty much helped us with everything we needed!

QwertyKey
Romania
About 5 hours using the app
MOOSE INNOVATIONS INC. replied July 14, 2024

Hi QwertyKey,

It's Jason here. Thank you so much for your wonderful review! We're thrilled to hear that everything is working well for you and that our customer service team was able to assist you quickly and effectively. Your satisfaction is our top priority, and we're always here to help with anything you need. We appreciate your support and look forward to continuing to serve you!

Jason from MooseDesk Support Team

July 12, 2024

Super application les fonctionnalités sont larges et vraiment optimales. Haut début on cherche un peu mais au final c'est plutôt simple en plus il y a un tchat d'aide à disposition. Nombre de questions illimitées pour la FAQ.Il ya d'autre fonctionnalité top. Et le Gros Plus c'est que cette appli est Gratuite ! ça fait toute la différence. Je recommande

The Led Skin
France
About 2 hours using the app
MOOSE INNOVATIONS INC. replied July 14, 2024

Salut The Led Skin,

Merci beaucoup pour votre avis élogieux 5 étoiles ! Je suis ravi d'apprendre que vous avez eu une expérience aussi positive avec notre application.

S’il y a quelque chose de spécifique que vous avez aimé ou des domaines dans lesquels nous pouvons nous améliorer, veuillez nous le faire savoir. Vos commentaires nous sont précieux.

Nous sommes reconnaissants de votre soutien et sommes impatients de vous servir à nouveau. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter.

Merci encore d'avoir choisi MooseDesk !

Anne de l'équipe MooseDesk