Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Reviews (178)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.

August 18, 2024

Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.

Dadaloo
Italy
23 minutes using the app
MOOSE INNOVATIONS INC. replied August 19, 2024

Hi Daniel, thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.

Rest assured that we will work harder to bring the best product to you :)

Anne from MooseDesk Support Team

October 25, 2024

The helpdesk function is definitely a great addition especially for growing businesses.

Tatri Kimoda
Slovakia
2 minutes using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi Tatri Kimoda,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

Sincerely,
MooseDesk Team

November 5, 2024

It is good application, I like it and integerated it in my platform on Day1

Braces
India
7 minutes using the app
November 14, 2024

its help me a lot

gazarshop
Egypt
About 1 hour using the app
October 25, 2024

Fast reply and very helpful!

Mesmo
Netherlands
About 2 hours using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi Mesmo,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and we will try hard to bring even better product and service to you

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
Anne from MooseDesk Team

November 6, 2024

so far so good.

TekToys Odyssey
Philippines
About 3 hours using the app
November 6, 2024

So far so good

24K Spirit
United States
About 3 hours using the app
September 29, 2024

nice support team and easy to use

myjewelrydesigners
United States
About 1 hour using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi dear,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

Sincerely,
Anne from MooseDesk Team

May 28, 2024

I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.

BALAAN
South Korea
2 months using the app
MOOSE INNOVATIONS INC. replied July 14, 2024

Hi BALAAN,

Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.

Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!

Sincerely,
Riley from MooseDesk Support Team

August 19, 2024

Great

Beyond Free STGストア
Japan
2 months using the app
MOOSE INNOVATIONS INC. replied September 1, 2024

Good day to you,

We couldn't be happier to have met your expectations with our app and services! Our app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email.

Best wishes,
Mina from MooseDesk Team