Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.
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very good ,i love anna so much
I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.
Hi BALAAN,
Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.
Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Riley from MooseDesk Support Team
Great app!!
Hi Poster Peak,
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback motivates us to keep improving and providing the best service possible.
If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing us and for being a valued customer.
Best regards,
Sam from MooseDesk Support Team
Good support on the app
Hi there
We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.
If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.
Best,
Anne from MooseDesk Team.
very good support from mina
Very professional and supportive
Nice and fast chat!
sam good
Hi Royal Shark,
Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit.
We appreciate your support,
Sam from MooseDesk
Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.
Hi Avis,
We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!
MooseDesk Team
you have really a great supporting team... impressive!!!
Hi Easy Shopping Villa,
Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.
Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.
Anne from MooseDesk Support Team