Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (152)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support on Shopify platforms, highlighting its customizable interface with features like Live Chat, FAQ Helpdesk, ticket raising, and order tracking. They appreciate the user-friendly dashboard that simplifies managing customer inquiries and the reliable performance. The support team is also praised for their responsiveness and assistance with customization and troubleshooting, contributing to improved customer service efficiency and seamless Shopify integration.
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Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)
Hallo
Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern.
Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben!
Mina von MooseDesk
Awesome support
Hi Mattcha,
We wanted to express our heartfelt thanks for your 5-star review! It’s fantastic to know that you enjoyed our service/product. Your satisfaction is our priority, and your feedback confirms we’re on the right track.
Thank you for your support and for being a valued customer!
MooseDesk Team
Fast customer service. They do their best to resolve custom requests.
Hi THE HOME STORE,
Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!
Finally an app that is easy to set up and does everything I was looking for. The support team is really helpful. 10/10
Hi Furlok,
Thank you so much for your fantastic review! We're delighted to hear that you found MooseDesk easy to set up and that it meets all your needs. Our support team is always here to help, and it's great to know they've been helpful to you. Your 10/10 rating means a lot to us. If you ever need anything else, don't hesitate to reach out.
MooseDesk Team
This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!
Hi EverWolf,
Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.
If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.
Anne from MooseDesk Support Team
From MooseDesk Team"
Muy eficiente el area de atención al cliente, soluciones rapidas 100% efectivas
Have a good day,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Mina from MooseDesk Team
Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.
Good day, my friend!
We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team
绝对是我用过最好用的免费live chat插件，强烈推荐！
嗨，世豪杨，非常感谢您抽出时间为我们留下精彩的五星评价。您的善意言语确实让我们的一天变得明亮起来。我们很高兴听到您喜欢我们的服务。如果您有更多反馈或建议，请随时分享。
MooseDesk 的 Anne
Excellent service, and assistance always available.
Very easy to apply.
Vote 10
Hi American Boys,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Jason from MooseDesk Support Team
Easy to use, excellent customer service, development engineers also helped us solve problems during non-service hours. Although we did not adopt this application as a solution in the end, it did provide a good experience overall.
Dear 貓菓子 MAO KUE TSI,
We're delighted to receive your 5-star review! Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. While we understand our app needs improvement to be your go-to solution, we're grateful for your positive experience overall. Your feedback is invaluable as we strive to improve.
Wishing you a fantastic day!
Jason from MooseDesk Support Team