Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.
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Sehr Gut, besonders support
Hallo Print Least,
Vielen Dank für Ihre wunderbare 5-Sterne-Bewertung im Shopify App Store! Ihr Feedback bedeutet uns sehr viel, und wir freuen uns, dass Ihnen unsere App gefällt.
Wenn Sie weitere Fragen oder Anmerkungen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind gerne für Sie da!
Mit freundlichen Grüßen,
MooseDesk Team
A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.
Hi Navigatie Nederland,
Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!
It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.
Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.
Sincerely,
MooseDesk Team
Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app
Hi Ball Mason,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
推荐,好用
Hi Honeywell Smart Lighting,
感谢您给予我们的五星评价!🌟 我们很高兴听到您喜欢我们的应用程序,并且它满足了您的需求。您的反馈激励我们不断改进,提供最好的服务。
如果您有任何建议或在未来需要帮助,请随时与我们联系。我们在这里为您服务!
再次感谢您选择我们并成为我们尊贵的客户。
此致,
MooseDesk 支持团队
Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.
Hi Wadi Sadi,
We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.
Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!
Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.
Good day, my friend!
We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team
Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)
Hallo
Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern.
Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben!
Mina von MooseDesk
Fast customer service. They do their best to resolve custom requests.
Hi THE HOME STORE,
Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!
This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!
Hi EverWolf,
Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.
If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.
Anne from MooseDesk Support Team
From MooseDesk Team"
I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!