Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Reviews (152)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support on Shopify platforms, highlighting its customizable interface with features like Live Chat, FAQ Helpdesk, ticket raising, and order tracking. They appreciate the user-friendly dashboard that simplifies managing customer inquiries and the reliable performance. The support team is also praised for their responsiveness and assistance with customization and troubleshooting, contributing to improved customer service efficiency and seamless Shopify integration.

February 17, 2024

Nice app. Tom is so supportive!

BuyHub express
United Kingdom
23 days using the app
MOOSE INNOVATIONS INC. replied February 23, 2024

Hi there,

Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Thank you so much

MooseDesk Team

November 4, 2024

Thank you for the great application and the perfect customer service

Glagil
United Arab Emirates
About 1 hour using the app
November 4, 2024

Support vor allem Mina top, sehr schnell und einfach sehr individuell wie sie auf meine fragen eingegangen ist, top app, sehr schöne kann es sehr empfehlen.

VENUSO
Germany
32 minutes using the app
November 5, 2024

It is good application, I like it and integerated it in my platform on Day1

Braces
India
November 6, 2024

so far so good.

TekToys Odyssey
Philippines
November 3, 2024

Very professional and supportive

Mac Friends Official
Singapore
July 22, 2024

Sweston
United States
About 2 months using the app
MOOSE INNOVATIONS INC. replied August 1, 2024

Hi Swestone,

Thank you so much for spending your precious time to leave us 5 star review. If you have any questions please don't hesitate to reach out. We are happy help you

Sincerely,
Anne from MooseDesk Team

November 1, 2024

Tech House
Singapore
32 minutes using the app
June 29, 2024

Azuer Bellydance
Canada
3 days using the app
MOOSE INNOVATIONS INC. replied July 14, 2024

Dear Azuer Bellydance

Thank you for sharing your positive review! Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.

Anne from MooseDesk Support Team

September 13, 2024

Sawmi Tamale
France
1 minute using the app
MOOSE INNOVATIONS INC. replied September 29, 2024

Thank you so much Sawmi Tamale for your positive review. We are happy that you like our app and will work harder to keep your heart forever :).

Wishing you a fantastic day!

MooseDesk Support Team