Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.
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Awesome support
Hi Mattcha,
We wanted to express our heartfelt thanks for your 5-star review! It’s fantastic to know that you enjoyed our service/product. Your satisfaction is our priority, and your feedback confirms we’re on the right track.
Thank you for your support and for being a valued customer!
MooseDesk Team
绝对是我用过最好用的免费live chat插件，强烈推荐！
嗨，世豪杨，非常感谢您抽出时间为我们留下精彩的五星评价。您的善意言语确实让我们的一天变得明亮起来。我们很高兴听到您喜欢我们的服务。如果您有更多反馈或建议，请随时分享。
MooseDesk 的 Anne
Excellent service, and assistance always available.
Very easy to apply.
Vote 10
Hi American Boys,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Jason from MooseDesk Support Team
Muy eficiente el area de atención al cliente, soluciones rapidas 100% efectivas
Have a good day,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Mina from MooseDesk Team
Easy to use, excellent customer service, development engineers also helped us solve problems during non-service hours. Although we did not adopt this application as a solution in the end, it did provide a good experience overall.
Dear 貓菓子 MAO KUE TSI,
We're delighted to receive your 5-star review! Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. While we understand our app needs improvement to be your go-to solution, we're grateful for your positive experience overall. Your feedback is invaluable as we strive to improve.
Wishing you a fantastic day!
Jason from MooseDesk Support Team
Finally an app that is easy to set up and does everything I was looking for. The support team is really helpful. 10/10
Hi Furlok,
Thank you so much for your fantastic review! We're delighted to hear that you found MooseDesk easy to set up and that it meets all your needs. Our support team is always here to help, and it's great to know they've been helpful to you. Your 10/10 rating means a lot to us. If you ever need anything else, don't hesitate to reach out.
MooseDesk Team
Tenacious to resolve every problem so far. Works like a charm. Top app.
Hi there,
Thank you so much for our kind words and your continued trust in MooseDesk. It truly makes our day.
Rest assured that we will keep on improving our services to make you feel even better when using our app.
In the meantime please don't hesitate to let us know if you need help with anything at any time. We're just a message away!
Have a wonderful day, and take care!
MooseDesk Support Team
Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!
Hi Securando B2B Shop,
Thank you so much for your positive review! We're thrilled to hear that you found our tool easy to understand and powerful for managing FAQs and customer requests. Providing fast and friendly support is a top priority for us, and we're delighted that you had a great experience with our team.
Your endorsement means a lot to us, and we're honored to be considered a must-have app for every Shopify store. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Jason from MooseDesk Support Team
Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.
Dear Goods Nova,
Thank you so much for taking the time to leave us such a fantastic 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our app and service.
MooseDesk will try as best as we can to be proudly your go-to customer service app. It's our pleasure to serve you. Please feel free to hit us up anytime. We are happy to assist you.
Once again, thank you so much!
MooseDesk Team :)
This app is really easy to use and has a ton of features. The support has also been extremely helpful.
Hi there Runic Dice,
Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.
We will try our best to make the app get better and better.
Thank you once again for choosing MooseDesk! We are honored to have you as a valued customer.
Sincerely,
MooseDesk Team