Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (152)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support on Shopify platforms, highlighting its customizable interface with features like Live Chat, FAQ Helpdesk, ticket raising, and order tracking. They appreciate the user-friendly dashboard that simplifies managing customer inquiries and the reliable performance. The support team is also praised for their responsiveness and assistance with customization and troubleshooting, contributing to improved customer service efficiency and seamless Shopify integration.
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Amazing
Hi there,
We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations.
If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!
Anne from MooseDesk Team
This is the best app, absolutely great. Setting up was very easy because i had to do nothing. Support did it all and with love and kindness. Every store needs this app or your store will miss out on a great thing. Jason was very helpful and deserves the credit for my store's addition !
Hi Jervise!
Thank you for your kind words towards MooseDesk and the support that Jason provided to you. We always keep in mind that accessibility is an important factor, especially for merchants with
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team
Great support during set up and they offer demo calls which are one to one help and tutorial sessions to resolve any issues you may have.
Hi ShowerSpaah!
It's great to know that you appreciate our commitment to providing personalized support! We understand the importance of offering demo calls and one-to-one tutorials to ensure a smooth setup process. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
MooseDesk Team
This is an incredible tool and the support and service is outstanding. The App itself is fairly new and they are adding new features and tools all the time. It's only getting better and better. I have to stress again, I have never experienced such quick and personal service. AMAZING!
Hi EvriGard,
Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.
Our team is always dedicated to providing exceptional service and top-notch product, and your kind words confirm we're on the right track
Thank you once again. If there's ever anything we can do to further enhance your experience, please don't hesitate to reach out!
Sincerely,
MooseDesk Team
MooseDesk is a standout Shopify app that significantly enhances the support experience. The FAQs and Customer Support system are intuitive, allowing for rapid setup and seamless integration into product pages. The upcoming Chat feature promises to further streamline customer interactions. A special shout-out to Jason from support — his exceptional assistance ensures users can make the most of all features. Highly recommend for any Shopify merchant looking to improve their customer service efficiently!
Hi there,
Thank you so much for taking the time to share your experience with MooseDesk! We're thrilled to hear that our app has made such a positive impact on your Shopify store's support experience.
We take great pride in providing intuitive features that seamlessly integrate into your product pages, allowing for rapid setup and efficient customer service. It's fantastic to hear that our FAQs and Customer Support have met your expectations.
We're especially excited about the upcoming Chat feature and its potential to further streamline customer interactions. We're dedicated to continuously improving MooseDesk to meet the evolving needs of Shopify merchants like you."
MooseDesk Team
推荐，好用
Hi Honeywell Smart Lighting,
感谢您给予我们的五星评价！🌟 我们很高兴听到您喜欢我们的应用程序，并且它满足了您的需求。您的反馈激励我们不断改进，提供最好的服务。
如果您有任何建议或在未来需要帮助，请随时与我们联系。我们在这里为您服务！
再次感谢您选择我们并成为我们尊贵的客户。
此致，
MooseDesk 支持团队
Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app
Hi Ball Mason,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
The best customer service, fast and efficient!
Hi Coolby Official Store
Thank you so much for your 5-star review! We are happy to hear that you had such a positive experience with our app.
If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.
We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.
Thanks again for choosing MooseDesk!
Anne from MooseDesk Team
A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.
Hi Navigatie Nederland,
Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!
It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.
Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.
Sincerely,
MooseDesk Team
Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.
Hi Wadi Sadi,
We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.
Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!