Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (118)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this helpdesk app for enhancing customer support, praising its customizable live chat, seamless FAQ management, and intuitive interface that integrates well with Shopify. They appreciate the app's reliability and the continuous updates that improve its functionality. The support team is also commended for their responsiveness and assistance with customization, ensuring the app works well across various devices.
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Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.
Hi Wadi Sadi,
We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.
Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!
Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app
Hi Ball Mason,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Great support
Good day to you!
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email.
All the best,
Mina from MooseDesk Team
推荐,好用
Hi Honeywell Smart Lighting,
感谢您给予我们的五星评价!🌟 我们很高兴听到您喜欢我们的应用程序,并且它满足了您的需求。您的反馈激励我们不断改进,提供最好的服务。
如果您有任何建议或在未来需要帮助,请随时与我们联系。我们在这里为您服务!
再次感谢您选择我们并成为我们尊贵的客户。
此致,
MooseDesk 支持团队
This is the best app for me, 100/10 - support, Tons of features which even paid apps don't provide, easy interface, Fast updates, as of now when i am using it, it's absolutely free and getting this for free is too Good! The team is doing great! Keep Going, i would like a life chat feature for the widget but even without it its great and i hope the feature will be announced very soon! :)
Hi buddy!
Thank you so much for your compliment and becoming one of our very first early birds to try out MooseDesk. Your feedback really inspires us to continue developing the app and adding more awesome features in the near future.
We are also excited to inform you that the Live Chat feature is also coming in the early of March 2024 so stay tuned for new updates from us!
Other than that, don’t hesitate to reach out whenever you run into any difficulties, we are here to help.
All the best!
MooseDesk Support Team
Awesome support
Hi Mattcha,
We wanted to express our heartfelt thanks for your 5-star review! It’s fantastic to know that you enjoyed our service/product. Your satisfaction is our priority, and your feedback confirms we’re on the right track.
Thank you for your support and for being a valued customer!
MooseDesk Team
Fast customer service. They do their best to resolve custom requests.
Hi THE HOME STORE,
Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!
Amazing
Hi there,
We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations.
If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!
Anne from MooseDesk Team
The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.
Congratulations guys!
Hi Leve de Tudo,
We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.
Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!
Wishing you a fantastic day ahead, and take care.
MooseDesk Team
This is the best app, absolutely great. Setting up was very easy because i had to do nothing. Support did it all and with love and kindness. Every store needs this app or your store will miss out on a great thing. Jason was very helpful and deserves the credit for my store's addition !
Hi Jervise!
Thank you for your kind words towards MooseDesk and the support that Jason provided to you. We always keep in mind that accessibility is an important factor, especially for merchants with
Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.
Best regards!
MooseDesk Support Team