Moose: Live Chat WhatsApp, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this helpdesk app for its exceptional customer support, noting the team's responsiveness and expertise. It offers a user-friendly interface with features like live chat, ticketing, order tracking, and FAQs, seamlessly integrating with Shopify. The app is also recognized for its cost-effectiveness, with many valuable features available for free, and mobile accessibility, allowing merchants to manage customer interactions on-the-go, enhancing customer satisfaction and streamlining support operations.
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Super app, easy to use, customizable, and great support!!
Very helpful customer service, quick and exceptional response.
Hi Ennap,
We're so pleased you had a great experience with our customer service! Thank you for taking the time to share your thoughts - it helps us ensure we're delivering exactly what our customers want.
If you have further question please do not hesitate to reach out
Thanks for being with us,
Sam from MooseDesk
Highly recommend, easy to use, friendly interface, nice support team.
BEST SERVICE EVER
the support is amazing
Une fois que vous avez compris l'application, elle est facile à utiliser.
Mais le plus important pour moi est le support de l'application, et il est excellent !
Un grand merci !
Hiii Ketsia
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez vécu une excellente expérience avec nous. Vos aimables paroles comptent beaucoup pour notre équipe. Nous avons hâte de vous servir à nouveau bientôt !
Anne from MooseDesk Team
it's a surprisingly APP，and the support team are very professional.
5 Stars!!!!
Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!
Thank you very much!
We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D
If you require assistance, please contact us via Live Chat or email.
Have a wonderful day!
Mina from MooseDesk Team
Great app and service thank you guys!
Hi Fortune And Glory - Made in USA Gifts Team
Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.
Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!
Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!
Sincerely,
Anne from MooseDesk Team
Excellent app, Mina was the best and helped us fix some minor issues, but still, their reactivity, efficiency & empathy were much appreciated!! <3 If you need Helpdesk articles & live chat, you need MooseDesk , and I recommend it especially for their topnotch support that is always there to advise & help you even for customization! Love it so far & we will definetly keep it on our shop!
Maddie, hope you enjoy your wonderful day!
I'm thrilled to know that you are satisfied with my assistance! Your review makes our day anytime <3
Please get in touch with us by Live Chat if you have any questions.
We are delighted to be working with you.
Mina from MooseDesk Team