Moose: Live Chat FAQ Whatsapp
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to business operations.
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Highly recommend, easy to use, friendly interface, nice support team.
Hi there,
Thank you so much for your wonderful review! We know you have many choices, and we’re incredibly grateful that you trusted us. Hearing about your great experience reassures us that we’re on the right track. Your support means everything, and we’re excited to welcome you back whenever you need us
Sincerely
Anne from MooseDesk Team
quit easy to use, nice support, only what I would like to change is Whatsapp connection... will be nice if whatsapp can work with chat window not in separate website.
Hi dear,
Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Thomas from MooseDesk
Great App, great customer service.
Hi Decor Interiors,
Thank you for your wonderful 5-star review! We're thrilled to know you’re satisfied with our service. Your support means everything to us, and we’re grateful for your feedback!
If you have any other concerns, feel free to chat with us. We are here for you!
Best regards,
Sam from MooseDesk
Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.
Hi Manoj Kumar
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.
Thank you so much and wish you all the best with your journey.
Thank you so much,
Anne from MooseDesk Team
It is good application, I like it and integerated it in my platform on Day1
The Moosedesk team is highly professional, responds promptly, and the FAQ feature keeps improving. The overall experience is excellent. I highly recommend this app!
Hi Callskylife,
Thank you for your amazing 5-star review! 🌟 We’re thrilled to know that our app is working well for you. Your feedback inspires us to keep improving. If you have any suggestions or need assistance, please don’t hesitate to reach out.
We truly appreciate your support,
Sam from MooseDesk
very handy and useful app the customer service is also always on point
Perfect, thanks to Sam and her team !
Hi BabyLoo,
Thank you for the fantastic 5-star review! We’re so happy to hear you had a great experience. Your feedback means a lot to us and encourages us to keep improving! If you have any other concerns, feel free to chat with us!
Best regards,
Sam from MooseDesk
Amazing app, i will rate it as 100
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.
Wishing you all the best in the future!
Mia - MooseDesk Support Team
Good customer team