Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Reviews (254)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this helpdesk app for its robust features including Live Chat, WhatsApp integration, ticketing, and order tracking, all seamlessly integrated with Shopify. They value the customizable interfaces and FAQ sections that reduce support workload. The app's user-friendly dashboard and reliable performance are also highlighted. Support is responsive, even on weekends, assisting with customizations like chat timings and widget placement. The app is free, adding significant value to ...

November 23, 2024

The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app.

HVACR-SHOP.COM
Vietnam
About 4 hours using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Xin chào! :)

Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback ...

November 6, 2024

Highly recommend, easy to use, friendly interface, nice support team.

Deyue Wood
China
17 days using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi there,

Thank you so much for your wonderful review! We know you have many choices, and we’re incredibly grateful that you trusted us. Hearing about your great experience ...

December 9, 2024

quit easy to use, nice support, only what I would like to change is Whatsapp connection... will be nice if whatsapp can work with chat window not in separate website.

innovaprint
United Kingdom
About 1 hour using the app
MOOSE INNOVATIONS INC. replied December 31, 2024

Hi dear,

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure ...

November 22, 2024

Great App, great customer service.

Decor Interiors - House & Home
United Kingdom
3 months using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi Decor Interiors,

Thank you for your wonderful 5-star review! We're thrilled to know you’re satisfied with our service. Your support means everything to us, and we’re ...

January 13, 2025

very handy and useful app the customer service is also always on point

Catch Up
Netherlands
12 minutes using the app
September 20, 2024

Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.

LAKDI | Buy Furniture Online | Interior Design Company
India
5 months using the app
MOOSE INNOVATIONS INC. replied September 29, 2024

Hi Manoj Kumar

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank ...

November 19, 2024

Perfect, thanks to Sam and her team !

BabyLoo
France
2 months using the app
MOOSE INNOVATIONS INC. replied December 1, 2024

Hi BabyLoo,

Thank you for the fantastic 5-star review! We’re so happy to hear you had a great experience. Your feedback means a lot to us and encourages us to keep improving ...

November 5, 2024

It is good application, I like it and integerated it in my platform on Day1

Braces
India
23 days using the app
October 22, 2024

The Moosedesk team is highly professional, responds promptly, and the FAQ feature keeps improving. The overall experience is excellent. I highly recommend this app!

Callskylife
China
29 days using the app
MOOSE INNOVATIONS INC. replied October 30, 2024

Hi Callskylife,

Thank you for your amazing 5-star review! 🌟 We’re thrilled to know that our app is working well for you. Your feedback inspires us to keep improving. If you ...

February 13, 2025

Good customer team

iscooterglobalde
Germany
5 days using the app