Reviews (4)
Refine
-
By rating
When I try to use the app, it re-routs me back to the integrations page over and over again, even though it says I'm connected to my Shopify store. I can't click on any of the menu items without being re-routed to a page that tells me my store is successfully connected with a green checkmark, while at the same time as telling me to connect that same store over and over again. There is no chat support and the next available set up time on their calendar is over a month from now.
Thanks for your review, and sorry to hear about your experience.
We usually set up an onboarding call within a couple of days of signup, so we can ensure merchants can get the most out of Moselle. In the meantime, we have improved the sign-up process to indicate that your Shopify store is connected, and you can book a call on the same day.