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My free trial has started and I can't log in. No one has responded to my request to help me get logged in.
Dear Penny,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced while trying to access our services during your free trial.
However, one of our teammates reached out to you and we solved your issue, which is amazing :)
Your experience does not reflect the level of service we aim to provide, and we want to make things right for you. We would like to extend your free trial period by 14 days to ensure you have ample time to explore all the features Mowico has to offer without any interruptions.
Best wishes,
Mowico Team
the subscription price is not listed anywhere on the site! I took the time to register! in shopify you indicated that it is free! but in fact, you only have a 14-day trial period! I almost fell for your fraud!
Hey! Thanks for your honest review. As Mowico, we are revamping our website as well as our pricing page. We are truly sorry for this inconvenience caused. We would like to make it up to you.
Please contact us via this mail address; ticket@mowico.com
Hope to see you soon.
Sincerely,
Mowico Support Team
Why does this App say that it is Free all over this Shopify App Store Page, and then as soon as you download it, it says a Free Trial and that it actually costs $149 per month! Can someone please explain to me how this is allowed on Shopify to be falsely advertised as Free. Even in the Plans section, the only one that is visible says "FREE" not "Free to Download" for "Free Trail" or "Free for Developer Stores" etc etc... it just says FREE, so I want it for Free like it is ADVERTISED!
Hello,
We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.
Lacks support, the App is very slow and yet when you need help nobody is there, this needs allot of work and they need to fix their support process and time to respond, seems very tricky to reach out to them for problems to be solved.
Hello,
We're sorry to hear about your experience. We have a 7/24 live chat that you can reach out to whenever you need help!
Mowico's customer success team members dedicate themselves to providing the best experience to the users.
Our support team has contacted you through e-mail. If you have yet to receive it, please contact support@mowico.com
So disappointed, they look like they know the job, but very disappointed by the fact that here in Shopify they appear for free but actually only get 14 days free.
Hello,
We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.
This is not free as advertised. Once you log in and create an account it is $149.00 a month or a free month.
Hello,
We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.
I don't normally write a review but stating that it's free when it isn't is outrageous. Be honest! I'm not using a service that can't be honest about its pricing that's a huge red flag for me.
Hello,
We're sorry to hear your review. Mowico is free to try; after a 14-day free trial, it is $69 per month.
Our support team has contacted you through e-mail. If you have yet to receive it, please get in touch with support@mowico.com, and we will be happy to give you one month of a free license.