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Reply to WhatsApp, Instagram, and email from one inbox. See orders beside every chat.
Moyafa brings your store's customer conversations into one place. Your team replies to WhatsApp and email from one shared inbox. Shopify orders, products, and customer details show next to each chat, so agents answer without switching tabs. An AI assistant drafts replies in Arabic and English, answers common questions, and hands complex cases to a human. You can send order updates, recover abandoned carts, and message opted-in customers. an iOS app lets your team reply and manage from phone
- Unified inbox for WhatsApp, Instagram and email
- Live Shopify orders, products, and stock shown beside every chat
- Send order updates, campaigns and recover abandoned carts automatically
- Broadcasts and campaigns to opted-in customers over WhatsApp
- Native iOS app lets your team reply and manage the inbox from their phone
Languages
Arabic and English
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free tier
Free
Features
- Shared inbox for WhatsApp & social
- 2 team seats, 1 WhatsApp number
- Message templates
- Cart recovery & review requests
- 2 broadcast campaigns per month
Growth
$49 / month
or $490/year and save 17%
Features
- Everything in Free
- 3 numbers, 10 team seats
- AI assistant & auto-reply bot
- Automation flows
- Unlimited scheduled broadcasts
- Saved segments & tickets
- Advanced analytics
14-day free trial
Pro
$129 / month
or $1,290/year and save 17%
Features
- Everything in Growth
- Unlimited numbers & seats
- API access & webhooks
- Advanced AI & permissions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Moyafa.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, draft orders
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Edit discounts
Discount codes and promotions
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