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Offer customers accident protection and extended warranties
When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.
- Mulberry offers product protection on your existing product catalog.
- Use the Mulberry SDK to adjust the integration to your store's look and feel.
- Mulberry handles customer filed claims for products covered by Mulberry.
Languages
English
Works with
- Checkout
- Shopify POS
- Attentive
- Emarsys
- Klaviyo
- Listrak
- Marketing Cloud
- SMSBump
Categories
Coverage type
Opt-in experience
Claims management
Pricing
Choose the plan that best fits your business.
External charges may be billed by Mulberry separately from your Shopify invoice. Learn more
Free
Free to install
Mulberry charges a variable commission per warranty to cover risks. This can be seen in the Mulberry portal order page.
All charges are billed in USD.
Reviews (26)
Can anyone confirm this app is working? Emails to support to assist with installation would be great, for example, once installed, try to connect for setup but get popup that email is not found. Probably a step we are missing, but cannot reach anyone any ticket or phone for assistance. (Giving a 3 star out of hope and the app looks like it is what we need , if they reach back and all goes well, will return for more stars!)
The Mulberry team has been great. The onboarding process was smooth, and our account manager, Josh, is extremely responsive and helpful.
Mulberry has been a great investment for Jordan Craig. Sarah got everything set up and has continued to be super responsive if we have any questions or need anything. As a streetwear brand, some people may wonder why we offer protection; however, our customers continue to buy it. We are seeing customers buy both the individual protection as well as Mulberry Unlimited. The whole team is happy we chose Mulberry and look forward to more continued success.
We'd strongly recommend Mulberry if you're interested in protection. You're going to get a service your customers care about and a team that cares about your business.
Support
App support provided by Mulberry.
Resources
Launched
July 20, 2020
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store, other data
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
Draft orders, order fulfillments, merchant managed fulfillment, all order history, subscription contracts
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Edit Online Store
Checkout page, Online Store script tags
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Edit other data
Customer payment methods, publications of products on sales channels
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