Reviews (154)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective synchronization across multiple Shopify stores, streamlining product listings and inventory management. Key features like manual syncing, bulk-adding tags, and real-time inventory updates are praised for maintaining consistency and reducing errors. The app is noted for its flawless performance and quick response to inventory changes. Exceptional customer support, particularly from team members Safouh, Vishal, and Alexis, is frequently highlighted for their responsiveness and comprehensive assistance.

April 6, 2022

Excellent customer support, they answered my emails very quickly and then offered a video call which resolved my issue in a few minutes. Also the app functionality is superb. Highly recommended to everyone.

Beyond Riders
United States
Over 1 year using the app
August 20, 2021

I wanted to wait until we were fully set up and had been running the app for a while before rating it. This app has done exactly what we were looking for and is a great value for the price, considering how much time it is saving our team! My company has two physical stores, each with its own Shopify store, but a lot of our products are sold on both sites. We used to manually create a listing on each of our sites for each new product, manually update on each site whenever a change needed to be made for a product listing, and manually had to communicate across locations and update inventory when an item was sold at one location. Besides taking up a lot of extra time, this also left a significant margin for error and lack of consistency in the product listings across the two sites. With this app, whether we're creating a new listing or updating an existing one, we can now do that one time, in one place, and see the changes reflected across both of our sites. We were even able to sync up both of our locations for inventory, so when an item sells or is added at either store, it automatically updates across both. I also want to note that I had a few questions before installing the app and during the setup process and the developer's team has been very helpful, with fast but thorough responses to all of my questions and helped me get the app up and running quickly and smoothly. They also made sure I knew how to back up my products prior to installation so that I felt more confident when installing the app in case there had been any issues. I did have to spend some time making sure that all of our products had unique SKUs before activating the app but since I took the time to ensure that was done, I didn't have any problems once I installed the app. Very happy with this app as are my co-workers who were doing most of the manual work before, and my bosses who have the peace of mind in knowing that none of our product listings will have inconsistencies.

SINGLE STONE
United States
About 1 year using the app
September 22, 2022

This app helps sync inventory across stores seamlessly. CX has been very helpful in managing any complications experienced on site.

Linjer FR
Hong Kong SAR
About 1 year using the app
March 5, 2020

If you are looking for an app that simply and easily syncs inventory between Shopify stores, than this is your app. I tried another app and it literally took 3 weeks of back and forth with their developers before they finally said "Unfortunately we haven't been able to figure out the issue as of yet. We'd be happy to refund you and notify you when we do solve it." Multi-Sync took a total of 5 minutes to install and connect my stores. This is your app for inventory syncing.

TSE Kansas City
United States
About 1 year using the app
March 1, 2023

Really good app and has such a great support team. Always available to help and respond very quickly. Safouh is who helped me and he was very helpful!

AnythingEC
United States
12 months using the app
November 29, 2021

This app is amazing , saved me 1000's of dollars in unnecessary work. The team is spectacular, especially Alisa, I would give them 100 stars if I could.

BrickandMirrorBeauty.com
United States
12 months using the app
May 9, 2023

This app has allowed us to quickly synchronize all the stock in our stores and optimize time in stock management. I especially highlight the help received by the support team, much appreciated!

Saigu Cosmetics
Spain
12 months using the app
April 16, 2019

Seems to be working good. Doesn't take long to set up The support is very quick to respond and open to feedback/ suggestions on how to improve.

House of Wheels indoor action sports
Canada
12 months using the app
September 25, 2023

This app is perfect for us. We are using this app to syncronise stock inventory between stores (stand alone shop, each shop has their own shopify backend). I also use this app for an additional shop (different brand) for stock and collection sync (single sync for all new collections).
the service is perfect - Alexis was immediately available and answered all my questions and guided me through a few app settings / adjustments.
Perfect app & amazing support - thank you guys!

Wuff's Best Schweiz
Switzerland
11 months using the app
June 15, 2023

The support team is fantastic, they guided me through all the process to set up the app.
Even though we just started using it, we can tell it will help leveling our stock in two of our stores really smoothly.

San Saru
Spain
11 months using the app