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Die App hat nach etwa einem Monat plötzlich ungefragt und ohne jeden Grund alle Bestellungen meines Ebay Accounts zu Shopify eingelesen und dann an mein Bestellsystem weitergeleitet, obwohl die Funktion in der App zum Import aus Ebay deaktiviert war.
Dies hat leider zu vielen Zusatzkosten und Fehlerbehebungsaufwand geführt.
Daher lieber Finger weg und eine andere App wählen!
Hi.Thank you for your feedback. We apologize for the inconvenience you experienced.
It's a core functionality of our app to import eBay orders to Shopify so you can fulfill ...
⚠️Shocking customer service by Donatas!⚠️
He uploaded an incorrect .csv file and made all of our shop inventory across multiple channels 0! This affected our sales as everything was showing as out of stock.
Luckily we had a recent copy of the inventory quantity so our staff stayed behind working hours to manually update the inventory for hundreds of products, as the integration sync can take up to ...
Shockingly bad. Random disconnects, orders not passed to Amazon for MCF, MCF inventory set to zero in eBay and Shopify, tracking not passed from Amazon MCF to eBay.
Basically performing none of the essential functions reliably and costing sales and impacting shipping time metrics in the process.
poor customer service, was sold on this solution based on specific needs and functionality, spend a day setting it all up and chat to customer service to find out, no, they don't offer the functionality i enquired about. waste of a day of my time!
Hello, we do apologize for the misunderstanding. There must have been a miscommunication between with the sales team. Our support team tried to inquire further to find out ...