Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
October 24, 2023

Beware! You may never see your items again. This app has significant issues regarding product visibility and I would not recommend. It caused major issues with my store

South Coast Bicycles
United States
41 minutes using the app
Digismoothie replied October 26, 2023

Hi there,
We’re truly sorry to hear about the trouble you’ve been having with Nada. Just to clarify, our app is designed to hide products from the Online Store channel, it never deletes or archives them.

Your items are still safe and sound, and getting them back on display is a pretty straightforward process. Just go to the product you don’t see on your online store > Publishing > … > Manage sales channels and make sure the channel “Online store” is checked. We’ve also reached out via email to lend a hand directly, but it seems our messages might be missing each other.

We understand this situation has been frustrating, but your products are still there. They were just hidden because they were out-of-stock and you turned on the hiding feature in our app. ;)

Thank you,
Peter, Product Manager