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The AI assistant that turns visitor questions into orders and handles support, day and night.
Navi is an AI assistant that lives in your store chat and works around the clock. It recommends the right products and guides shoppers to checkout, looks up orders and tracking, and resolves support questions, all in your brand’s voice. Navi auto-detects visitor’s language and replies natively, and answers only from your real content: your policies, FAQs and product docs. No scripts to build, no flows to maintain. Install, set your tone, and Navi starts converting and supporting from day one.
- Sells like your best employee, recommends products and guides buyers to checkout
- Instant order tracking, secure lookup, shipping status and returns, in chat
- Speaks 7+ languages, auto-detects each visitor language and replies natively
- On-brand voice : set the tone and instructions so Navi sounds like you
- Trained on your store : upload policies and FAQs; answers from real content
Languages
French and English
Categories
Real-time messaging
Automated responses
Customization
Pricing
Discovery
$115 / month
$0.47 per extra conversation
Features
- AI sales, orders & support assistant
- Custom knowledge base
- Analytics dashboard
- Email support
- 300 conversations / month
14-day free trial
Starter
$290 / month
$0.47 per extra conversation
Features
- Everything in Discovery
- Brand voice & custom instructions
- Priority email support
- 800 conversations / month
Pro
$465 / month
$0.47 per extra conversation
Features
- Everything in Starter
- Guided onboarding
- 1,500 conversations / month
Scale
$699 / month
$0.47 per extra conversation
Features
- Everything in Pro
- Dedicated account manager
- Monthly performance review
- Tailored onboarding
- 3,000 conversations / month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Myffu.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
Draft orders, order fulfillments, all order history for the last 60 days, returns
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