NDA Order Guard

NDA Order Guard

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

Stop shipping to customers who already refused a parcel. Know before it leaves your warehouse.

When you ship cash on delivery, a refused parcel costs you the outbound shipping, the return shipping, and the handling. The goods come back weeks later. Order Guard keeps a record of every delivery that failed, so the next order from the same person arrives with a warning instead of a surprise. Records are built from what actually happened. Courier problems are kept separate and never count against a customer, and customers can respond to a record. While a response is open, it is not applied.

When you ship cash on delivery, a refused parcel costs you the outbound shipping, the return shipping, and the handling. The goods come back weeks later. Order Guard keeps a record of every delivery that failed, so the next order from the same person arrives with a warning instead of a surprise. Records are built from what actually happened. Courier problems are kept separate and never count against a customer, and customers can respond to a record. While a response is open, it is not applied. more
  • Every order scored before you ship, with the reason for the score in plain words
  • Failed deliveries recorded automatically from your courier, or scanned on return
  • A shared network of stores delivering to your countries, opt-in and reversible
  • Customers can respond to a record, and the record does not apply while they do
  • See how much you lose to returned parcels, and which delivery areas fail most

Languages

English

Works with

  • Shopify Flow
  • Infobip
  • MSG91
  • Resend
  • Twilio
  • Unifonic
  • WhatsApp Business

Categories

Pricing

Choose the plan that best fits your business.

Starter

Free

Features

  • Your own record of failed deliveries
  • Risk score on every order
  • Order tagging and rules
  • Customers can respond to a record
  • Up to 100 orders a month

Growth

$9.99 / month

or $90.99/year and save 24%

Features

  • Everything in Starter
  • Shared network with other stores
  • Messages to customers in 19 languages
  • Warehouse scanner for returned parcels
  • Morning summary by email
  • Full analytics and area breakdown
  • Up to 1,500 orders a month

14-day free trial

Scale

$29.99 / month

or $279.99/year and save 22%

Features

  • Everything in Growth
  • No order limit
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by North Digital Axis .

Developer

Launched

August 14, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, orders

  • View customers

    Customer data

  • Edit orders

    Order fulfillments, all order history for the last 60 days

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