Reviews (54)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 3, 2021

Exactly what I was looking for! I had trouble getting the code snippet to work, but their team was able to insert the code for me into the theme.

Nerd Labs
United States
5 days using the app
June 21, 2020

Super easy to use. Not a coder but experimented with different spots on the product template page. Decided above the quantity box, instead of their suggested place. i was worried about the counter displaying the 0 sold but was actually able to hide it.

the only con i think would be to hide the forward slash ' / ' if the sold count threshold is in place. right now my counter looks like this: 30 available /
i would like for it to display just; 30 available

Josefani Jewelry
United States
4 months using the app
syncX replied June 22, 2020

Thank you for your review. I am glad that you are satisfied with our product and service. You are able to hide the slash '/' of the stock count by editing the stock count text in NEON. We have helped you edit the count and it is looking exactly like you wanted.

August 25, 2020

It's a great service and I love that they are willing to help out with inserting the code for those of us not as experienced in coding and afraid of wrecking our sites haha. The customer service is excellent!

Pius XI Popes Marketplace
United States
4 days using the app
December 10, 2022

This app is very easy to install and to edit. Clean and simple and works exactly like I need it to. Recommend.

Michael Bancroft
Australia
4 days using the app
April 2, 2019

OMG, The tech support is excellent and they deserve all the credit. I love this app and it does what exactly I wanted. I can not say thank you enough for the Neon. I could not add the code for some reason but once I email and they were so great and did all the work for me. I recommend this app for everyone. Great app and it is FREE. YAY

xtc-jewelry
United States
3 days using the app
May 31, 2023

The data is not correct. It is not fetching the right data. Can we please get on a call with the team??

House of Chikankari
India
2 months using the app
syncX replied June 6, 2023

Dear House of Chikankari,

We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business.

Could you send us an email at neon@stock-sync.com and we are able to help to resolve this issue immediately.

October 19, 2019

LOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVELOVE

VIO Store
Vietnam
2 days using the app
February 22, 2019

Most recommended App for Ecommerce Site.
Appreciate the Neon team for assisting in.

Thank you Neon!

MahaGro™
India
1 day using the app
Edited April 24, 2023

Despite having a simple Dawn theme, the directions on how to put the coding into my site don't apply to my theme--at least from what I have seen.

I have contacted this company a lot over the last 6 days and they do not reply. They give me a ticket and when I check the status I cannot access the page. Now it looks like my email is blocked when trying to contact them through their help desk webpage.

What a useless company and app. Don't waste your time and money.

TileOutletStore.com
United States
7 days using the app
syncX replied April 27, 2023

Dear TileOutletStore,

We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business.

We are having a temporary email server issue at that time which makes the mail come late and we have fixed the issue you were facing.

We are doing our best to make it work for most scenarios. We are still working on the issue and will reply further to your email.

April 5, 2021

Olá, apenas automatico? Não consigo colocar valores de unidades vendidas em determinados produtos??????????????????????????????

bUSKEII
Brazil
2 days using the app
syncX replied April 5, 2021

We are sorry as NEON automates the process to manage the store easier by displaying sold count based on the number of orders of the product. NEON does not display a random number. However, you can use NEON to display like `many sold` instead or add order threshold to hide the sold count when its low.