Reviews (184)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

February 21, 2023

It was the best and very helpful
It helped me to exact target my audience with precession and care ..

ALL IN Deluxe
United States
2 months using the app
NestScale replied February 22, 2023

Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!

Please don't hesitate to reach out whenever you need help again!

Regards,
Chloé

Edited March 13, 2023

Customer support is very good, a great app, customer support is also very good. kevin helped me a lot, was very responsive. thanks

Tajsons
Pakistan
2 months using the app
NestScale replied March 6, 2023

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com

Regards,
Chloé

December 2, 2022

Very easy to use , manages ads well , bonus points for the quick assistance from Chloe and Juan , would use all the time

R-Tek
United States
2 months using the app
NestScale replied December 4, 2022

Hi Midu,
Chloé from NestScale here,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!

Please don't hesitate to reach out whenever you need help again!

Regards,
Chloé

March 17, 2023

Good service
Thank you “Jenny” to guiding me and to give me all your time ❤️
Am excited to start managing my tiktok ads

Krasota
Morocco
2 months using the app
NestScale replied March 19, 2023

Hi there,

Thank you for your nice feedback. It truly made my day!
If you need any assistance, feel free to contact our support team.

Regards,
Jenny from NestScale team

January 4, 2023

I had a great experience with the customer support team by Rachel. The representative I spoke with was extremely helpful and friendly, and they went above and beyond to ensure that my issue was resolved to my satisfaction. I was really impressed by their professionalism and expertise, and I felt that they truly cared about my experience as a customer. I would highly recommend Rachel for Company's customer support team to anyone who needs assistance with their products or services. Thank you for such a great experience!

Sevensins Tech
India
2 months using the app
NestScale replied January 4, 2023

Hi Amey,
Thank you so much for your feedback! It's so happy to know that you're satisfied with our service.
If you need any help, don't hesitate to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

March 24, 2023

I recommend NestAds for use of everyone interested in optimising their dropshipping ads on TikTok. Also, their customer support staff are excellent most importantly Racheal, she was so helpful in setting up and optimising my ads.

I recommend the app.

Fitlix
Poland
About 2 months using the app
NestScale replied March 29, 2023

Hi,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloe

June 8, 2023

NestAds has made it very easy to create TikTok ads directly from their platform. Initially, I was having trouble connecting pixels to my Shopify store, but then Rachel helped me with this and made everything super easy. She set up the whole process in just 5-7 minutes, which I had been trying to do for several hours. Rachel is highly recommended for setting up your NestAds.

FREEZIUM
Pakistan
About 2 months using the app
NestScale replied June 9, 2023

Hi there,

Thank you for taking the time to share your feedback. If you need any support with the app, feel free to contact our support team.

Best regards,
Rachel

May 26, 2023

very helpful app.
the support was very responsive.
what impressed me the most was their dedication to costumer satisfaction.
thans to their efforts.

NovaStyle
Morocco
About 2 months using the app
NestScale replied May 26, 2023

Hi,

We greatly appreciate you taking the time to share your experience with us at NestScale. Your feedback means a lot to us as it validates our daily efforts to improve our products and services for valued customers like yourself. It brings us joy to hear that you found our app beneficial for managing your TikTok ad campaigns.

Wishing you the very best,
Chloé - NestScale Team

December 15, 2022

They helped break down everything and customer service for this app over all is very helpful i loved it

My Store
United States
About 2 months using the app
NestScale replied December 15, 2022

Hi Shamel,
Thank you a lot for your kind words. We really appreciate your review of the app!

If you need any help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

January 4, 2023

I recently tried Tiktok Ads and had difficulties to understand it . One day a person called " Rachel " sent me a message and helped me to understand how Tiktok Ads worked and how i had to use it . Rachel helped me a lot , she was answering all my questions and was always quick to response .

AsianFoodKit
Belgium
About 2 months using the app
NestScale replied January 4, 2023

Hi Marwan,

Thank you a lot for your review! We really appreciate it
If you need any assistance, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel