Reviews (184)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

July 29, 2024

It's a pretty good app.

It's simple to use and worth the price.

The downside is that you can't turn ads on and off directly on the platform. Instead, you have to manually review all your ads and then go to Facebook or Google to disable them.

Additionally, some of the tracking doesn't seem to be attributed to the app. About 20% of the purchases don't show up on the performance report.

However, aside from these two issues, it's a pretty decent app.

HairlessPerformance
Sweden
5 months using the app
NestScale replied November 14, 2024

Hi Daniel,

Thank you so much for your detailed feedback! We’re glad to hear you found the app easy to use and valuable. We wanted to let you know that we’ve listened to user feedback and have recently made updates to address the points you mentioned.

You can now turn ads on and off directly within the platform, and we’ve improved our tracking system to provide more accurate performance reports. We’d love for you to give the updated version a try and see the improvements firsthand. Thanks again for helping us make the app better!

Regards,
Chloé - Customer Success Manager @NestScale

October 3, 2023

Hetzen
South Africa
About 1 month using the app
NestScale replied October 9, 2023

Dear customer,

Thank you for sharing your feedback with us regarding the NestAds app. We value your input and are committed to improving your experience.
If you have any specific concerns or suggestions, please feel free to share them, and we'll work on making the necessary improvements to provide you with a better app experience.

Regards,
Chloé