Reviews (184)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

August 7, 2023

Nice design, the application works well. I liked it because I could access certain information from the Dashboard without having to log on to TikTok ads. I've only been using it for a few days, but nothing to say so far. Thanks also to Rachel in customer service for her courtesy.

Jentoyz
United Kingdom
About 2 months using the app
NestScale replied August 8, 2023

Dear customer,

We truly appreciate your kind words about our app's design and functionality. It's fantastic to hear that you're finding it convenient to access information from the Dashboard without needing to log in to TikTok ads.

If you ever need further assistance or have any questions, don't hesitate to reach out.
We'll make sure to pass on your appreciation to Rachel for her excellent customer service. Thank you for choosing us!

Regards,
Chloé @ NestScale

February 24, 2023

It's a very useful app for running TikTok ads and has a lot of useful features. The customer service is good as well. I will recommend this app!

Caraccessories
Morocco
About 1 month using the app
NestScale replied March 6, 2023

Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!

Please don't hesitate to reach out whenever you need help again!

Regards,
Chloé

March 15, 2023

really helpful,,,,,,,love it have so many services and good for the store 100 recommended get more sells to your store.

Fitness Vibes
United States
About 1 month using the app
NestScale replied March 15, 2023

Hi there,

Thank you a lot for your lovely review. If you need any assistance, feel free to contact us.

Regards,
Jenny

December 27, 2022

Very helpful and kind , speed response I'm very happy from your support team .

G-ClevShop
Jordan
About 1 month using the app
NestScale replied December 28, 2022

Hi Ghufran,

Thank you for your nice review!
If you need further assistance, don't hesitate to contact our support team

Regards,
Rachel

March 29, 2023

good i like vejijjijigriiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

bluelight
Morocco
About 1 month using the app
NestScale replied March 29, 2023

Hi,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloe

January 16, 2023

Me a ayudado demasiado a mis trabajos y proyectos que te tengo es muy útil si quieres atraer jente a tu página de shopify

Shop BLACK JACK
Mexico
About 1 month using the app
NestScale replied January 18, 2023

Hola,

¡Muchas gracias por tu amable reseña! Realmente lo aprecio.

Si necesita ayuda con nuestra aplicación, no dude en comunicarse a través del chat en vivo o enviar un correo electrónico a support@nestscale.com

Saludos,
Raquel

March 19, 2023

Chloe was supportive and helpful. An example of great customer service. she was patient and managed to solve my problem

Kharzi.com
Spain
About 1 month using the app
NestScale replied March 19, 2023

Hi,
Thank you so much for taking the time to share your experience at NestScale.

Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

Have a great day!

Cheers,
Chloé

December 21, 2022

CHLOE WAS EXCELLENT SHE WALK ME THROUGH EACH STEP EVERY STEP OF THE WAY ,, EXCELLENT CUSTOMER SERVICE.

Re.Do Clothing Design
United States
About 1 month using the app
NestScale replied December 22, 2022

Hello Stephanie,
Thank you for your kind words. Thank you for rating the app!

If you need assistance, please feel free to contact us via live chat or email at: support@nestscale.com

Regards,
Chloe

February 9, 2023

Well Explained customer support. Helped in my campaign Optimization and finding out why my advert are not performing. 5 Stars

NewTouch
United Arab Emirates
About 1 month using the app
NestScale replied February 15, 2023

Hi there,

Thank you a lot for your nice review!
If you need any assistance, feel free to contact our support team.

Regards,
Rachel

August 16, 2023

This app is truly amazing, with a highly skilled and dedicated team that can assist you in building from scratch. With this app, you can reach your destination without any delays.

KORASTOCK ECOM
Nigeria
About 1 month using the app
NestScale replied August 17, 2023

Dear customer,

I'm delighted to hear that you're finding the app amazing and appreciate the skill and dedication of the team behind it.

Building an app from scratch is no small feat, and having a dedicated team to assist makes the process even smoother.

If you have any further questions or concerns, feel free to reach us via email: support@nestscale.com. We are always more than happy to help!

Regards,
Chloé - Customer Success Manager @ NestScale