Reviews (184)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

March 7, 2023

Awesome app, awesome support, can’t recommend it enough, support team is always there for any questions.

Pets Lovers
Czechia
4 days using the app
NestScale replied March 15, 2023

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com

Regards,
Rachel

December 20, 2022

The live chat support is very responsive and knowledgeable. I can highly recommend this company and its app.

Bodyme&you
Switzerland
3 days using the app
NestScale replied December 22, 2022

Hi Hendrik,
Thank you so much for taking the time to share your experience at NestScale.

Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

Merry Christmas and Happy New Year!
Rachel

December 13, 2022

Excelente, Agora consigo vê meus resultados perfeitamente.
Ótimo Suporte também. Também posso usar todas as minhas ferramentas com mais competência.

R.Bdad
Brazil
3 days using the app
NestScale replied December 13, 2022

Muito obrigado por reservar um tempo para avaliar nosso aplicativo. Realmente nos motiva muito a melhorar e atender melhor os clientes!

Se precisar de ajuda, sinta-se à vontade para entrar em contato com nossa equipe de suporte.

December 22, 2022

Chloe was one of the best and most nice customer support there is!
i wish you the best of bests
this app is amazing thank you very much for your help i really appreciate it !!

Jaffasart.com
Israel
3 days using the app
NestScale replied December 27, 2022

Hi there,
Thank you for your kind words. I reallly appreciate it!

If you need assistance, please feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

December 6, 2022

Nice app, have a lot of templates and help me to marketing very well on tiktok! The interface its very simple and clean and the explanation about the metrics are excellent!

Futibolista
Brazil
3 days using the app
NestScale replied December 6, 2022

Hi Thiago,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!

Please don't hesitate to reach out whenever you need help again!

Regards,
Chloé

January 30, 2023

The support is really helpful and patient and answers all questions! This app is simple and easy to use also!

SparkRide Cycles
United States
2 days using the app
NestScale replied February 6, 2023

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com

Regards,
Chloe

March 8, 2023

Rachel was a sweetheart, and helped us out in all our enquires. I recommend everyone to use it!!!!!!

UK PET HOUSE
Kuwait
2 days using the app
NestScale replied March 15, 2023

Hi there,

Thank you a lot for your nice review!
If you need any assistance, feel free to contact our support team.

Regards,
Rachel

Edited January 20, 2023

great app if your wanting to run ads , customer support is 5 star with speedy reply's and is helpful when need them a++ for rachel

everythingbeyond
United Kingdom
1 day using the app
NestScale replied January 26, 2023

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com

Regards,
Rachel

December 13, 2022

Very Helpful Love it <3<3<3<3 <3<3<3<3 <3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3

Masterartspk
Pakistan
About 24 hours using the app
NestScale replied December 13, 2022

Hi Saad,
Thank you so much for taking the time to share your experience at NestScale.

Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

Have a great day!

Cheers,
Chloé

January 11, 2023

I am very pleased with the app and Chloé's work. He was quick to help and reassure me. I am happy to participate in the joint work and advertise with pleasure, the integration is very good.

madragora
Hungary
About 18 hours using the app
NestScale replied January 12, 2023

Hi there,

Thanks for taking the time to review our app on the Shopify App Store.
Do not hesitate to contact us whenever you need help!

Regards,
Chloé