Reviews (184)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

March 4, 2023

very good app, made me a lot of money and good team which helped me with setuping everything. love this app

Arcticzsk
Czechia
About 2 hours using the app
NestScale replied March 6, 2023

Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

December 30, 2022

I recommend! Very fast support and problem resolution. Rachel from the support service promptly told me where and how to run ads on my store. Thanks for the help Rachel!

Myluckmaker
Ukraine
About 2 hours using the app
NestScale replied January 2, 2023

Hi Oleg,
Thank you a lot for your review! It really made my day.
If you need further assistance, don't hesistate to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

November 30, 2022

great customer service from chloe she took about an hour or more assisting me through my ads account Thanks alot for your help

WINNER OF VICTORIES
South Africa
About 2 hours using the app
NestScale replied November 30, 2022

Hi Sanni,
Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.

Please don't hesitate to reach out whenever you need help again.

Regards,
Chloé

October 25, 2023

Great Costumer service from staff, special thanks to Chloe for checking up untill my issue was resolved. Satisfied with the service!

Martefy
Pakistan
9 minutes using the app
NestScale replied October 26, 2023

Hi valued customer,

Thank you so much for your kind words! I'm delighted to hear that you were satisfied with our service, and I'm glad I could assist you in resolving your issue.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! 😊

Regards,
Chloé - Customer Success Manager @ NestScale