Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.
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This program is excellent, especially, it has very good support and a very comfortable user interface. I recommend that you coordinate with the support
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
my experience with NS tiktok has been great, grat support and easy integration to the store, i woul definitely recommend this app
Dear Benjamin,
Thank you so much for sharing your positive experience with NestAds! We're thrilled to hear that the integration with your store was seamless and that our support team could assist you effectively.
Recommendations mean a lot to us, and we're grateful for yours. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know!
Regards,
Chloé - Customer Success Manager @ NestScale
I was getting some problems while connecting my store with the app but I talk with Rachel one of the customer representatives. she helped me step by step as I was adding the wrong email. overall 5 stars, for good and fast customer service. thanks, Rachel and the entire team.
Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Kevin was great and assisted me with my queries and questions. He was patient and highly knowledgeable.
Hi,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Kevin
Great customer services team. thank you for your help~recommand.
I was new for TikTok ads, so don't know how to install the peixls.
Hi Julie,
It's Chloé here from the NestScale team,
Thanks for taking the time to review our app on the Shopify App Store, it really makes our day!
Do not hesitate to contact us whenever you need help again!
Greetings,
Chloé
It's a very useful app and has a lot of useful features, and they also have a great customer service,the support team helped me with every step.
Hi George,
Thank you for taking the time to share your feedback about our app and customer service.
It really made our day!
If you need help in the future, don't hesitate to contact our support team.
Regards,
Rachel
Magnifique application , aide beaucoup les comptes à ce développer et optimiser leurs compagne publicitaires
Bonjour à tous,
Je vous remercie pour vos aimables paroles. Merci d'avoir évalué l'application !
Si vous avez besoin d'aide, n'hésitez pas à nous contacter par chat en direct ou par e-mail à : support@nestscale.com
Salutations,
Chloe
MS Rachel was very patient with me and took me through every teaching step by step. Rachel ensured I understood every instruction before moving on to the next one. I am very thankful for Rachel's help, I am thrilled that she reached out to me an helped me set up my campaigns. Thank you!!!!!!
Hi Richard,
Thank you so much for your review. This really made my day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Rachel
Rachel was very helpful and knowledgeable.
So glad for here support.
Hi Daniil,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
A big thank you to Chloe, Laura and the entire MegaDigital team for the incredibly intensive training and support. Very dedicated and trained team with a high level of expertise. Super friendly and always available. Thanks again, absolute recommendation on my part :)
Hi there,
Thank you so much for your review. We truly appreciate it!
If you have any questions or need help, don't hesitate to contact us.
Regards,
Chloé