Reviews (184)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

February 1, 2023

Thanks for support and helping me and I can now use the app by the help from Rachel she helped me so much and Thanks for the team

RIO Humidifiers
Egypt
3 months using the app
NestScale replied February 6, 2023

Hi there,

Thanks for taking the time to review our app on the Shopify App Store.
Do not hesitate to contact us whenever you need help!

Regards,
Rachel

Edited January 6, 2023

Proactive customer support, helped me solve issues I was having with my marketing. Would recommend, very helpful, good response times.

UA Apparel
United States
3 months using the app
NestScale replied January 10, 2023

Hi there,
Thank you so much for your review. We truly appreciate it!

If you have any questions or need help, don't hesitate to contact us.

Regards,
Chloé

March 5, 2023

I am still new to this but it looks pretty good.Looking to use this app for some time to see how it goes.

Luminous Vehicles
Serbia
3 months using the app
NestScale replied March 6, 2023

Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

December 1, 2022

I had the best service with Chloe/Anh. She even helped me remotely when I needed it. Also very polite and helpful

VEGAS SPECIAL MOMENTS
United States
3 months using the app
NestScale replied December 1, 2022

Hi,
Chloé from NestScale here,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!

Please don't hesitate to reach out whenever you need help again!

Regards,
Chloé

December 23, 2022

Had great support and helped by Rachel best support services I had . Great app and customer service s

GloveWatch
South Africa
3 months using the app
NestScale replied December 27, 2022

Hi there,

I'm Rachel from the NestScale team. Thank you a lot for your review, it really made my day!

Do not hesitate to contact us whenever you need help again!

Regards,
Rachel

December 4, 2022

Chloe was very helpful to me
Helped me with the ads Chloe was very helpful to me
Chloe was very helpful to me

NewWave Essentials
United States
3 months using the app
NestScale replied December 4, 2022

Hi Josh,
Thank you so much for your review. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Chloé

December 16, 2022

Amazing service and client support, personally recommend.
Friendly service and quick response.
I will continue to use without a doubt!

The Pellee
Switzerland
3 months using the app
NestScale replied December 18, 2022

Hi,

Thanks for taking the time to share your thoughts. It really made our day!

Don't hesitate to contact us whenever you need help again!

Regards,
Rachel

March 21, 2023

Very friendly he chats with you and make sure you understand everything.
I really loved chatting with customer support thank you for everything

FashionFusion
Côte d’Ivoire
3 months using the app
NestScale replied March 29, 2023

Hi,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloe

Edited December 21, 2022

Weil der Support gut ist und freundlich ist
Ich wurde direkt angeschrieben ob ich Hilfe brauche bei der Einrichtung von Pixels und das mit mir eingerichtet werden konnte. Es ist toll ein direkten Ansprechpartner zu haben.

AromaShop
Germany
3 months using the app
NestScale replied December 22, 2022

Hallo,
Vielen Dank für Ihre freundlichen Worte. Wir freuen uns sehr über Ihre Bewertung der App!

Wenn Sie Hilfe benötigen, können Sie uns gerne per Live-Chat oder E-Mail unter support@nestscale.com kontaktieren

Grüße,
Chloe

December 21, 2022

Great support team, they are very attentive! They asked about my needs and helped me to improve my ads campaign.

Wise Tech
Portugal
3 months using the app
NestScale replied December 22, 2022

Hi,
Thank you so much for taking the time to share your experience at NestScale.

Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

Feel free to ask us anything if you need any further assistant!

Regards,
Rachel