Reviews (32)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 27, 2022

it is very helpful, take care of the matter seriously, carefully, very kind and support, I give a 5 stars feelback. thank you so much.

OMNITEK-CAR STEREO
China
About 2 hours using the app
NestScale replied November 27, 2022

Thank you for taking the time to share your thoughts and feedback with us. We really appreciate it!

If you need any help, feel free to contact us. We are happy to assist you as soon as possible!

Regards,
Rachel

June 29, 2023

Super service to easy and quick set up! Feature rich with shopify customer data integration. Highly recommended!!!

MIDNIGHTDIVAS❤️COM
Sri Lanka
About 1 hour using the app
NestScale replied July 17, 2023

Dear customer,

Thank you for sharing your positive experience with the service!
It's great to hear that the setup process was easy and quick, and the integration with Shopify customer data made it feature-rich.
Your recommendation is much appreciated! If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
Happy using the service, and best of luck with your Shopify store!

Cheers,
Chloe

December 8, 2022

Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app

Led Light District
Netherlands
About 1 hour using the app
NestScale replied December 8, 2022

Hi,
Chloé here from NestScale team.
Thank you so much for spending your time to leave us such a lovely review!

Let us know if you have any further questions or concerns!

Regards
Chloé

December 12, 2022

Still early days but the support team (Rachel) helped me along the way. Really liking how you can create a draft order in the chat and send it out as a URL.

MISMO Body Care
Australia
About 1 hour using the app
NestScale replied December 12, 2022

Hi Bret,

Thank you so much for your nice review! It motivates us a lot to improve and serve customers better.

If you need any help, feel free to contact us via live chat or email at support@nestscale.com.

Regards,
Rachel

December 7, 2022

Very good.I hope it can be easier.Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

Sassymyprom
Canada
About 1 hour using the app
NestScale replied December 7, 2022

Hi Lisa,
Chloé here from NestScale team. I want to thank you so much for your lovely words. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Chloé

November 24, 2022

Chat with us was easy to set up and Rachel, the customer service agent I worked with was very patient and knowledgeable!

Peace N Beads Design
United States
35 minutes using the app
NestScale replied November 24, 2022

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

If you need further help, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

November 15, 2023

Exceptional service from Chloe who assisted me immediately and with my issues.

My Store
United Kingdom
34 minutes using the app
NestScale replied November 16, 2023

Hi Andrew,

Thank you so much for your kind words! I'm thrilled to hear that I could assist you promptly and effectively with your concerns. Providing exceptional service is always my priority, and I'm delighted I could make a positive difference for you.

If you ever need further assistance or have more questions, feel free to reach out - I'm here to help.

Best Regards,
Chloé - Customer Success Manager @ NestScale

December 2, 2022

Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

KingKustoms
United States
29 minutes using the app
NestScale replied December 4, 2022

Hi Tisha,
It's Chloé here from NestScale team.
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us!

If you have any further questions or concerns, feel free to contact us. We would be more than happy to help!

Regards,
Chloé

February 22, 2023

It's Easy to use and looks nice!
You can get help whenever you have problems.
So Glad to have it!

Glamour Queen.me
Kenya
22 minutes using the app
NestScale replied February 22, 2023

Hi there,

Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.

Regards,
Chloe

November 18, 2022

Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends

TOMS® PH
Philippines
About 1 hour using the app
NestScale replied November 20, 2022

Thank you a lot for your review! We really appreciate it <3

If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help!

Regards,
Chloé